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Improves user convenience by adding a help button to the store. It reduces support and tickets.
The "HelpMate - FAQ & Help Center" app is designed to enhance user convenience. It allows you to place a floating button on the storefront, enabling customers to access frequently asked questions with a single click. By utilizing this simple app, you can efficiently help your clients by placing the common frequently asked questions and their answers. Therefore, this app reduces support calls, tickets, and the time you and your customers invest in resolving queries.
- Provides a floating button on the storefront for easy access to FAQs
- Delivers solutions to customer inquiries, reducing support demands effectively
- Saves time for both merchants and customers
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Categories
Reviews (1)
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Finally! A simple and elegant FAQ app that will allow embedded links to open in the same window instead of spawning a new tab. It took three other app installs, unhelpful help desks, and uninstalls to get here -- despite this function being such a simple thing to include. Thank you!
Support
GroPulse can answer any questions you have about HelpMate ‑ FAQ & Help Center.
Resources
Launched
May 17, 2023