HelpZenith ‑ Ticket & HelpDesk

Pricing: Free plan available
Rating: 1.0 (1)
Developer: HelpZenith

HelpZenith - Support Ticket and HelpDesk Solution

Effortless ticket management, email to ticket, detailed reports, and more for customer service.

HelpZenith is a comprehensive support solution for delivering exceptional customer service. Effortlessly streamline ticket management, enable email-to-ticket conversion, and gain valuable insights through detailed reporting. Empower users with a seamless customer portal, all within one powerful application. Revolutionize your customer support approach and efficiently elevate satisfaction levels with HelpZenith. Simplify complex issues and embark on a support journey that reaches new heights.

HelpZenith is a comprehensive support solution for delivering exceptional customer service. ... more

Effortless Ticketing - Streamline inquiries with our intuitive ticketing system.
Transform incoming emails to tickets and manage them in a centralized system.
Detailed Reports - Access insights with comprehensive support activity reports.
Workflow Automation - Automate assignments, categorization, and responses.
Customer Portal - Empower users to create, manage, and track support tickets.

Highlights: Works with the latest themes

Languages

English

Pricing

Free Plan

Free

1 Mailbox
20 Tickets per month
Unlimited Replies to Tickets
All other features with full reports and no limits

Starter Plan

$10 / month

or $100/year and save 17%

3 Mailbox
50 Tickets per month
Unlimited Replies to Tickets
All other features with full reports and no limits

Basic Plan

$49 / month

or $490/year and save 17%

5 Mailbox
500 Tickets per month
Unlimited Replies to Tickets
All other features with full reports and no limits

Pro Plan

$299 / month

or $2,990/year and save 17%

10 Mailbox
3000 Tickets per month
Unlimited Replies to Tickets
All other features with full reports and no limits

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
100% of ratings are 1 stars
1

All reviews

January 10, 2024

We tried really hard to make this product work for us. It is pretty basic and I thought it would work for a small company that doesn't need a whole ton of functions. However, after a month of attempting to use it I would definitely stay away from this app.

Pros (at least what got me interested in it)
1. Sits in my shopify store, though does not interact with my customer list at all.
2. Simple to ...

Prep4Life

United States

3 months using the app