HiveChat ‑ Live Chat & Chatbot
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Hive Interactive
Featured images gallery
Add a storefront chat widget for customer questions. Resolve chats faster with rules and handoff.
HiveChat helps merchants answer shopper questions through a storefront chat widget and manage every conversation in Shopify admin. Merchants can customize the widget, set business hours and quick replies, create rule-based answers for common questions, recommend products in chat, hand conversations to staff, send follow-up emails when customers are offline, and review conversation, resolution, and satisfaction trends.
- Answer common questions automatically with rule-based chat replies
- Recommend products directly inside chat
- Manage chats with assignment, notes, and canned replies
- Follow up by email when customers leave the chat
- Track conversations, escalations, clicks, and satisfaction
Languages
English, French, German, Spanish, Italian, Dutch, and Portuguese (Portugal)
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- Unlimited conversations
- Advanced analytics
- Up to 3 automation rules
- Up to 3 canned responses
- Highly customizable
- 1 supported language
- 90 days chat history
Basic
$9.99 / month
or $99.90/year and save 17%
Features
- Up to 20 automation rules
- Up to 20 canned responses
- 3 supported languages
- Custom email templates
- 365 days chat history
14-day free trial
Pro
$29.99 / month
or $299.90/year and save 17%
Features
- Unlimited automation rules
- Unlimited canned responses
- 5 supported languages
- Unlimited chat history
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Hive Interactive.
Resources
Developer
Calle Prosperidad 31, Sevilla, SE, 41500, ES
Launched
May 8, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Products, collections
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View orders
All order history
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View discounts
Discount codes and promotions
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View Online Store
Theme
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View other data
Locales
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