Reviews (7)

Overall rating
4.7
Counts per rating level
  • 57% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 29% of ratings are 1 stars
July 15, 2024

I highly recommend the HK Shipping Labels: SF Express app to any Hong Kong-based Shopify merchant looking to simplify their shipping operations.

The excellent customer service from the Wave Commerce team has also been a great added benefit.

Mentholatum Hong Kong 曼秀雷敦香港官網
Hong Kong SAR
About 1 year using the app
August 7, 2024

A great app to efficiently print labels and simplify the fulfillment process that integrated with SF Express and Shopify directly.

Atorrege AD+ Hong Kong
Hong Kong SAR
3 months using the app
January 25, 2024

The customer services of the wave ecom is instant and effective! Thanks for aiding us to fix the technical problems.

MH Pro
Hong Kong SAR
15 days using the app
Wave Commerce replied January 28, 2024

Thank you so much for your support. We'll continue our effort of supporting our HK merchants. :)

September 10, 2020

After HK Pickup Options, another must-have app built by this amazing team for Hong Kong Retailers. Excellent and professional customer service!

FEVERGUY
Hong Kong SAR
7 months using the app
June 6, 2021

bad experience. the app has been installed for weeks and SF express hasn't ever contacted us to activate the account. Very disappointed.

Projectno.9
Hong Kong SAR
4 months using the app
January 17, 2022

App is useless for subscription based shops. Can not import any of my customers and when I contacted support about this I never heard back. Too bad as it had a lot of potential.

wineboxhk
Hong Kong SAR
About 1 month using the app
Wave Commerce replied January 18, 2022

Thanks for your review. We received your inquiry email about the API authorization process on Jan 10 and followed up on it on the same day. However, we did not receive any inquiry regarding the import of customers.

If you have further questions about our app, please feel free to send your inquiry to shippinglabels@wavecommerce.hk and our support team will be happy to help. Thank you!

August 23, 2022

Unfortunately 3-4 weeks that are requested to wait to register after the app instalment is not an acceptable timeline in modern digital world.

.Oddity Fragrance
Hong Kong SAR
10 minutes using the app
Wave Commerce replied August 23, 2022

Thanks for your review. We'd like to expedite the process but we need to wait for SF Express to approve.