Powerful new features, services and plugins for your Shopify store
Houzz

Houzz

Developed by Houzz

6 reviews
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Price: Custom More info
  • Get your products in front of 40 million monthly active and engaged customers on Houzz
  • Easily list your Shopify products on Houzz to get more orders and maximize your revenues
  • Save time by processing orders and customizing product specs without leaving Shopify

The Houzz app will enable you to quickly and efficiently list your products for sale on the Houzz Marketplace, to gain more sales and build your business.

Import your Shopify products on Houzz

Put your products in front of more than 40 million monthly unique users on Houzz and maximize your revenues. Users on Houzz are passionate about remodel and design and are often right in the midst of a home improvement project.

Process orders right in your Shopify admin dashboard

Orders from Houzz users will automatically appear in your Shopify dashboard so you can easily process them like any other order.

Sync product information automatically between Shopify and Houzz

When you make a change to your product on Shopify, that change will be automatically updated in your product listing on Houzz.

Houzz reviews (6)

posted

We would sell more of our products on Houzz, but we have been waiting more than six months for most of our products to be approved. In theory you can see a pending flag and a problem flag, but the pending items are never reviewed and the problem flags are in error. We've tried contacting customer service and technical help several times. They rarely respond to emails. If you call customer service you can usually get transferred to someone in the correct department, but none of the back and forth has resolved the problem. Despite the fact that our Houzz store is supposed to be integrated with Shopify, we were told that we need to upload our product data in spreadsheets, we did so, more than once, but it has not resulted in getting our pending items activated, neither has it resulted in a report listing reasons they may have for not approving the item (accurate or inaccurate).

Their product returns procedure is entirely manual, the customer sends an email to request a return, you reply to the customer by email to send return instructions (no template), you have to send an email to Houzz to ask them to issue the refund. We once had a situation where a customer paid for her own return; we discovered that she was due a full refund of her return shipping, Houzz refused to issue it. They told us to cut her a check. After our 3rd or 4th email they finally deducted our account and refunded the customer's shipping, but they never told us they issued it, and they did not include the deduction on our statement, so our reconciliation was off. It also appears they inflated the refund charge with some kind of convenience fee, but because it does not appear on our statement I can only guess how much of that was the customer's shipping and how much was the service charge.

Houzz also calculates the shipping wrong on all of our items, such that we have to issue partial shipping refunds of $20-$40 for almost every order, despite the fact that our Shopify store supposedly integrated via this "app". I'm sure they would enjoy earning a commission on more sales if they fixed this.

I've included all of these comments in an email requesting that they let me know what their timeline is to resolve these issues, but it's been a month and a half since I sent that email and they never even responded to say, "we regret that you've been inconvenienced" or "we'll take your concerns into consideration". If you're thinking of selling on Houzz you are better off not integrating with the Shopify App, you may have a problem syncing your stock levels because none of the multi-channel inventory management subscription services have an api for Houzz, but at least you'll get a report when your pending items aren't approved for weeks or months at a time (google it, this issue has been ongoing since 2014).

posted

Definitely recommend working with Houzz directly.

posted

This company is impossible to get ahold of. Says theyll respond in 24 hours and nothing.... Unless they contact you first about an issue then youre pretty much on your own.

I had an issue with an order showing up on my Houzz account but it wasnt showing under my Shopify orders and so I didnt see it and because it was late it affected my seller score. Also it takes months for your products to show up on the website and you dont get paid right away.

posted

Why can't i leave 10 stars? Houzz is awesome our shop went from 10 orders a day to 40 orders a day. This has got to be the best sales channel until shopify finishes the Amazon sales channel. Orders come straight into your dashboard, no more looking for my orders. Once you past that "Pending" status your good to go!

They advertise your products everywhere, I use pandora and saw my stuff advertised on Facebook, Pandora, Spotify and allot more.

Thanks Again
www.BelovedGiftShop.com

posted

Only available to merchants located in the USA. Went through the entire sign up process, only to have my shop reviewed, and then denied because our physical location is in Canada (although we sell in the USA).
Currently, they only support sellers based in the U.S.

posted

I love Houzz even before the app my go to decoration website. Now that I can sale easy it is a plus. Don't know how long pending is because it is still pending but I can see it on the site the buy button not active yet so I hope they hurry up ready to sale. But this is worthy of 5 stars. Thanks Houzz and Shopify for getting married.

I did get the approval but it is still pending because they verify one listing at a time and that is not feasible with as many people coming in been over a week and my stuff still not live. What they should do is like Amazon it goes live but if there is an error Amazon tells you about it so you can fix it. Makes better sense.

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15% commission on all fulfilled orders placed on Houzz.

Requirements

Houzzfree

Support & Sales

Houzz
shopify@houzz.com
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