Reviews (7)
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Such a great app and service! Their products are solid. I have no dandruff anymore after using the Coconut shampoo, and I absolutely love the peppermint soap. So products are definitely worth it. They last quite a while, too. With that said, I'm leaving a 4-Star for now. Reason being that the support could use a little help. It's not awful, but sometimes it takes days to hear back, and I don't think anyone monitors the chat they have setup within their App. I have never once received a response on there to my questions. Email takes awhile sometimes too. I have usually had to call in for help. The app also doesn't sync with my store, for some reason, and their shipping profile is missing. This is one of the things I have requested help on several times to no avail. I'm also on the Business Plan, so was hoping that would help with support.
to tell upi truth i didnt see anything me i would like to see products first before i am force to pick a plan and you have very low ;pick products to post for your guys prices
I've been working with Hillman Reid for some time now, and I've been very happy with the partnership thus far. The only thing I am sad about is that my favorite soap has been discontinued, but they replaced it with a large variety of new "flavors" so I'm sure I'll find a new favorite at some point. They produce high-quality products at a reasonable price; they are reliable when it comes to shipping and fulfilling orders. Support has been amazing. I especially want to thank Ryan... he has been there since Day 1 and has continued to be a great source of help and information. Thank you to the whole team at Hillman Reid!
They have been great to work with and I would recommend them to anyone.
I can't speak highly enough of my partnership experience with HR Dropship Cosmetics & Soaps. Recently, we encountered a minor issue with an order, and their response was nothing short of impressive. As a partner, timely and effective solutions are crucial, and HR Dropship Cosmetics & Soaps delivered exceptionally on this front.
When we brought the issue to their attention, their response time was remarkable. They acknowledged the problem swiftly and took immediate action to rectify it. They immediately processed a replacement order, showcasing their commitment to our partnership and customer satisfaction.
Their efficiency in handling the situation speaks volumes about their professionalism and dedication. We received the replacement order promptly, maintaining the quality standards we've come to expect from HR Dropship Cosmetics & Soaps.
This incident reinforced our confidence in our HR Dropship Cosmetics & Soaps partnership. Their proactive approach to addressing concerns and swift resolution further solidified our trust in their reliability. They've proven themselves invaluable partners, and we highly recommend them for their outstanding service, reliability, and commitment to their partners' success.
I've been very happy with the HR partnership. They have been accommodating in my requests for help with my partner website, and they produced an amazing website for my company, 2healthyliving.net. They created my logo for my products and the products are a favorite for my customers.
This has been the best experience for us. We are brand new, and their team has been so kind every step of the way. They have gone above and beyond to answer all of my many questions! We are beyond impressed with their customer service! HIGHLY recommend!