HubSpot

HubSpot

Free plan available
Rating (2.2)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

May 3, 2018

Languages

English, Dutch, French, German, Italian, Japanese, Portuguese (Brazil), and Spanish

Works with

Checkout, Facebook, eventbrite, adwords, facebook ads, surveymonkey, Zapier

Sync, analyze, and segment data for campaigns in HubSpot.

Use HubSpot for Shopify to integrate your online store data with HubSpot’s leading mid-market CRM, marketing automation, and customer service software. By connecting your Shopify store to HubSpot, you can turn your Shopify store data into powerful sales and marketing signals and create a single view of your customers. You can automatically sync Shopify customers, products, and deals into HubSpot to create new audience segments, out-of-the-box reports and automated marketing campaigns.

Use HubSpot for Shopify to integrate your online store data with HubSpot’s leading mid-market CRM, marketing automation, and customer service software. By connecting your Shopify store to HubSpot, you can turn your Shopify store data into powerful sales and marketing signals and create a single view of your customers. You can automatically sync Shopify customers, products, and deals into HubSpot to create new audience segments, out-of-the-box reports and automated marketing campaigns. more
  • Sync and Segment
  • Personalize and Automate
  • Collect data and report

Pricing

External charges may be billed by HubSpot separately from your Shopify invoice. Learn more

Free

Free

Starter

$20/month

or $216/year and save 10%

Professional

$890/month

or $9,600/year and save 10%

Enterprise

$3,600/month

Free

Free

Starter

$20/month

or $216/year and save 10%

Professional

$890/month

or $9,600/year and save 10%

Enterprise

$3,600/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

26 reviews

Overall rating
2.2
Counts per rating level
  • 35% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 42% of ratings are 1 stars
November 6, 2023

I have been in business more than 30 years and by far the worst money I ever spent was changing to HubSpot.

#1 rev partners was a huge fail with the integration. the stories my marketing director was telling me were so far fetched I had to schedule a call with Rev & Hub. Within 2 mins on the call, I knew neither Rev or Hub understood our business model , and probably anyone's business model, of using a CRM for email, text, and cold-warm-hot calling.

#2 Everything is an upcharge. phone lines, texting, I have too many leads, I have too many sales funnels. and to top it off there is no way to show how many calls, texts or emails each sales rep is doing. It would have to be CUSTOM BULT and over and above the $10k a month we are already paying.

#3 After 6 months of trying my hardest and putting my best members of my team, we had to go back to our previous CRM.

#4 With a loss of sales, time, reputation and pipelines, we lost more than $100k in the 6 months. This company will probably go belly up very soon.

The Exam Pros
United States
Almost 3 years using the app
September 13, 2023

Awful app and they make it impossible to figure out how to uninstall. Without question one of the most useless Shopify Apps and customer support is unreachable.

NuKine Wellness
United States
12 months using the app
March 11, 2019

Integration is key for our business model. The challenge is that not all properties are pushed from Shopify to Hubspot. The other issue is not being able to associate an order to an existing account. Sometimes users use different emails or purchase a unit for someone else. In Hubspot the order from shopify can only be unassociated from a contact email address and not associated with the actual appropriate contact.

FREmedica
Canada
About 5 years using the app
October 10, 2019

not all properties are pulled from Shopify, for example, phone number... we need to add this manually, which is absurd, customer support not bad but also not great, never find the solution to problems, as I mentioned

Fat Carbon Materials
Lithuania
Over 4 years using the app
Edited June 21, 2018

We are using this application and it actually has very good integration with Shopify and Outlook. As far as the price, it depends on which service you sign up for. You can use it for free and get a lot from it. Also, there are Sales and Marketing Starter packages for $50/mo. each. The thing we like about it is it helps us keep our customers organized. We can track email and phone calls through it. Also, it is GDPR compliant for those of you who market to EU customers.

There are a few things we are still getting used to, but it seems to be well built. Are there some things we would change? Yes, but that is true with almost every app we use. The Sales Starter we are using (we haven't tried the Marketing Starter yet) has chat functionality and acitivity tracking. So, if a customer opens an email you sent them, you know right away in case you want to follow up. It also has trackable forms you can embed in your website.

My recommendation (and no, I did not receive any discounts or free stuff) is to give it a try.

David Stokes, Owner
Pacific Northwest Gifts

Pacnwgifts
United States
Over 3 years using the app

About this app

Launched

May 3, 2018

Languages

English, Dutch, French, German, Italian, Japanese, Portuguese (Brazil), and Spanish

Works with

Checkout, Facebook, eventbrite, adwords, facebook ads, surveymonkey, Zapier

Built by HubSpot

About HubSpot

No reviews yet

6 years building apps for the Shopify App Store

25 First St, Cambridge, MA, 02141, US

Support

Send a message

1-888-HUBSPOT x3 (1-888-482-7768 x3)

support-integrations@hubspot.com