One‑To‑One Digital Clienteling
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Highlights
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Works with the latest themes
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Use directly in Shopify admin
About this app
Connect with your online shoppers via live video or chat and watch conversion rates and AOVs soar.
Looking for a way to differentiate your store and provide customers with a memorable shopping experience? You're in the right place. Immerss is a fully shoppable live video and chat platform that enables Shopify merchants of all sizes to seamlessly connect directly with their online customers. Merchants using Immerss enjoy unrivaled customer engagement and see measurable results in conversions, AOVs, and returns. Easily delight and build lasting relationships with your online customers.
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Shoppable Chat: Answer customer product questions conveniently from anywhere
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Live Video Co-Shopping: Provide an in-store level of service to online shoppers
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Outbound Clienteling: Associates can reach customers with product suggestions
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In-Store QR Scanning: Enable in-store shoppers to connect with product experts
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Sales Tracking: Full visibility of customer conversations and sales reporting
Pricing
7-day free trialImmersive Chat
$50/month
or $540/year and save 10%
- Immersive chat
- Integrated catalog
- Sales tracking
- Contact management
- Product gallery
- Consumer survey
Chat & Video
$90/month
or $960/year and save 11%
- Plus...
- Immersive video
- Dashboard statistics
- Private calls
- Chat history recordings
- Customized widget controls
Full Clienteling
$130/month
or $1,320/year and save 15%
- Plus...
- Direct call
- SMS messaging
- Call routing
- Role management
- Custom onboarding (10+)
- Account manager (10+)
- 24-Hr response guarantee (10+)
Immersive Chat
$50/month
or $540/year and save 10%
- Immersive chat
- Integrated catalog
- Sales tracking
- Contact management
- Product gallery
- Consumer survey
Chat & Video
$90/month
or $960/year and save 11%
- Plus...
- Immersive video
- Dashboard statistics
- Private calls
- Chat history recordings
- Customized widget controls
Full Clienteling
$130/month
or $1,320/year and save 15%
- Plus...
- Direct call
- SMS messaging
- Call routing
- Role management
- Custom onboarding (10+)
- Account manager (10+)
- 24-Hr response guarantee (10+)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
6 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Very easy set up, the tool has amazing features and it is priced so well for the features. The biggest plus is the amazing team—they were so helpful in the onboarding process and helping us through getting the tool optimized for our page. Highly recommend as a very exclusive feeling tool for your website without a huge investment, especially for brands that offer a high level of customer service.
This has been great for our customers to really get a feel for our jewelry before making an investment in a high-end piece.
Easy to set up, and powerful features! Good price on a great tool. The mobile app for our team helps as well!
About this app
Built by Immerss
Support
Send a messagehello@immerss.live
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