AI Live Chat & Video Shopping
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Boost Sales with AI-Powered Live Chat and Virtual Live Shopping for an Elevated Customer Experience
The Immerss AI-powered live chat, virtual shopping and live events app transforms online shopping experiences, offering personalized, real-time support that boosts conversions and AOVs. Ideal for stores of any size, Immerss engages customers with instant, intelligent responses and guided live shopping assistance. This app improves cart abandonments by providing a seamless, interactive experience, helping merchants increase sales, reduce friction, and build stronger customer relationships.
- AI-Powered Live Chat: Drive conversions with instant, intelligent responses
- 1-1 Virtual Co-Shopping: Give you online shoppers the in-store treatment
- Outbound Clienteling: Stay connected with your customers to build relationships
- Live Shopping Events: A branded shopping channel on your website and social feed
- Recorded Events & PDP Videos: Engaging content that educates and converts sales
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Gorgias
- Zendesk
- Olark
- Tidio
- LiveChat
- Intercom
Categories
Video management
Real-time messaging
Automated responses
Pricing
Free
Free to install
Fees are set during the installation based on business requirements and usage.
All charges are billed in USD.
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Easy set up and easy to use. Very good affordable solution to integrate both on line and video chat on your site. Responsive customer service.
This has been great for our customers to really get a feel for our jewelry before making an investment in a high-end piece.
Easy to set up, and powerful features! Good price on a great tool. The mobile app for our team helps as well!
Very easy set up, the tool has amazing features and it is priced so well for the features. The biggest plus is the amazing team—they were so helpful in the onboarding process and helping us through getting the tool optimized for our page. Highly recommend as a very exclusive feeling tool for your website without a huge investment, especially for brands that offer a high level of customer service.
Exactly what we were looking for. Easy installation and excellent support. This will give us next level Live Chat and we are really looking forward to the one on one live video functionality.
Support
App support provided by Immerss.
Resources
Launched
June 3, 2021
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