One‑To‑One Digital Clienteling

One‑To‑One Digital Clienteling

From $50/month. 7-day free trial.
Rating (5)
Reviews
Developer
Immerss

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

June 03, 2021

Languages

English

Connect with your online shoppers via live video or chat and watch conversion rates and AOVs soar.

Looking for a way to differentiate your store and provide customers with a memorable shopping experience? You're in the right place. Immerss is a fully shoppable live video and chat platform that enables Shopify merchants of all sizes to seamlessly connect directly with their online customers. Merchants using Immerss enjoy unrivaled customer engagement and see measurable results in conversions, AOVs, and returns. Easily delight and build lasting relationships with your online customers.

  • Shoppable Chat: Answer customer product questions conveniently from anywhere
  • Live Video Co-Shopping: Provide an in-store level of service to online shoppers
  • Outbound Clienteling: Associates can reach customers with product suggestions
  • In-Store QR Scanning: Enable in-store shoppers to connect with product experts
  • Sales Tracking: Full visibility of customer conversations and sales reporting

Pricing

7-day free trial

Immersive Chat

$50/month

or $540/year and save 10%

Monthly fees are the greater of the package rate or the 5% commission. All charges are billed in USD.

  • Immersive chat
  • Integrated catalog
  • Sales tracking
  • Contact management
  • Product gallery
  • Consumer survey

Chat & Video

$90/month

or $960/year and save 11%

Monthly fees are the greater of the package rate or the 5% commission. All charges are billed in USD.

  • Plus...
  • Immersive video
  • Dashboard statistics
  • Private calls
  • Chat history recordings
  • Customized widget controls

Full Clienteling

$130/month

or $1,320/year and save 15%

Monthly fees are the greater of the package rate or the 5% commission. All charges are billed in USD.

  • Plus...
  • Direct call
  • SMS messaging
  • Call routing
  • Role management
  • Custom onboarding (10+)
  • Account manager (10+)
  • 24-Hr response guarantee (10+)

Immersive Chat

$50/month

or $540/year and save 10%

Monthly fees are the greater of the package rate or the 5% commission. All charges are billed in USD.

  • Immersive chat
  • Integrated catalog
  • Sales tracking
  • Contact management
  • Product gallery
  • Consumer survey

Chat & Video

$90/month

or $960/year and save 11%

Monthly fees are the greater of the package rate or the 5% commission. All charges are billed in USD.

  • Plus...
  • Immersive video
  • Dashboard statistics
  • Private calls
  • Chat history recordings
  • Customized widget controls

Full Clienteling

$130/month

or $1,320/year and save 15%

Monthly fees are the greater of the package rate or the 5% commission. All charges are billed in USD.

  • Plus...
  • Direct call
  • SMS messaging
  • Call routing
  • Role management
  • Custom onboarding (10+)
  • Account manager (10+)
  • 24-Hr response guarantee (10+)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

6 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 15, 2022

Very easy set up, the tool has amazing features and it is priced so well for the features. The biggest plus is the amazing team—they were so helpful in the onboarding process and helping us through getting the tool optimized for our page. Highly recommend as a very exclusive feeling tool for your website without a huge investment, especially for brands that offer a high level of customer service.

Sapahn
United States
Time spent using app: About 2 months
May 20, 2022

This has been great for our customers to really get a feel for our jewelry before making an investment in a high-end piece.

Ylang 23
United States
Time spent using app: 2 months
January 26, 2022

Easy to set up, and powerful features! Good price on a great tool. The mobile app for our team helps as well!

Wilds
United States
Time spent using app: 2 months

About this app

Launched

June 03, 2021

Languages

English

Built by Immerss

About Immerss

1 app

5 average rating

1 year building apps for the Shopify App Store

Support

Send a message

hello@immerss.live

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