Recenze (6 296)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 79 % hodnocení s 5 hvězdami
  • 13 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
29. duben 2025

Really helpful for live chatting with customers in need of help. I've used this app for several years and always get chats that turn into sales. I think making contact super easy for customers really helps them trust our site.

Charmed Creations LLC
Spojené státy
Doba používání aplikace: Asi 5 roky
28. duben 2025

It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email.
It would also be great to have the possibility to have a link to all ...

Angioletti Designs
Spojené státy
Doba používání aplikace: Asi 3 roky
14. duben 2025

This keeps all our communication in one place and is a great tool for hashing out details for custom pieces. The AI response suggestions are decent as well for quick communication about one off questions if needed.

Aélhaus
Spojené státy
Doba používání aplikace: Více než 4 roky
7. duben 2025

Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!

Painted Bird Vintage Boutique & The Aviary
Nový Zéland
Doba používání aplikace: Asi 3 roky
23. duben 2025

We get notified super fast and we love being able to communitcate with our customers in real time. We also appreciate knowing what products they have in their cart and what city they're contacting us from to help with estimating shipping costs.

Audrey k boutique
Spojené státy
Doba používání aplikace: Více než 2 roky
13. březen 2025

Makes such a difference having Shopify inbox as a separate app on my phone so I can essentially be available 24/7 as a one man band. Definitely lead to a large number of sales.

Green Dog
Spojené království
Doba používání aplikace: Více než 2 roky
2. duben 2025

the app works well , but sometime it creates more then one conversation for a single customer , which makes hard to chat , as some messages were on different chat and some on other.
for the mobile app , i would need a message notification sound of my choice or atleast a sound that is loud enough to hear , sometimes i miss customers messages because of low notification sound.

other then this , the ...

azrakhkurtis
Indie
Doba používání aplikace: Více než 2 roky
18. březen 2025

Telling merchants to deal with Shopify's decision to stop supporting Shop Chat is ridiculous. I will remove Shopify inbox from my store rather than continue having customers believe they are sending messages to me, when, in fact, I cannot even access those messages.

Doggishshop
Spojené státy
Doba používání aplikace: Více než 2 roky
Datum úprav: 6. březen 2025

We have tried many other chat apps and this version of Shopify Inbox has been the easiest for my team and customers to use effectively!
We felt a drastic increase in use by our customers once we switched to Inbox and my team has easily been able to communicate back and forth resolving issues, answering product questions, and supporting our customers.

Opus Art Supplies
Kanada
Doba používání aplikace: Více než rokem
26. březen 2025

It would be nice to customize further and set hours where the widget is completely offline, but overall coming from zopim, this is a great tool.

Blast Zone
Spojené státy
Doba používání aplikace: Asi 2 měsíci