Recenze (5 733)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 78 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
27. únor 2024

Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.

Pyramid Comics & Cards
Spojené státy
Doba používání aplikace: Téměř 3 roky
18. březen 2024

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The Glow Beauty Edit
Austrálie
Doba používání aplikace: Téměř 2 roky
23. únor 2024

very simple to understand format,easy to chat with customers and solve their problems.

www.cymakled.ca
Kanada
Doba používání aplikace: Téměř 3 roky
5. květen 2024

Easy to navigate. Easy to use.

Passionate about Pets
Spojené státy
Doba používání aplikace: Asi 2 měsíci
23. říjen 2022

I like this app because it helps my customers reach me in real time. But I would like if they are able to show me the title and image of the items they are inquiring about. Currently they are able to say the title of the item but no image of it shows.

Rho & Nya
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář Shopify odpověděl 3. listopad 2022

Thank you for taking the time and sharing this feedback with us. We greatly appreciate your feedback and we'd be happy to bring your suggestion up with our development team. Thanks again! -Elias, Shopify Support

21. červen 2022

Very handy, and useful app to have to offer customer service to my customers. Highly recommend having in your shop.

Pure & Coco
Spojené státy
Doba používání aplikace: Více než 4 roky
8. říjen 2021

This app simply doesn’t work. The worst part is that I thought it was working fine until this morning when I opened it up and there were all of a sudden dozens of unread conversations going back months. It looks like I’ve been receiving about 10% of my messages the whole time I’ve been using the app. I’m really horrified that all these customers have been ignored because this app didn’t A) notify me of the messages and B) show them in the inbox.

Milkface Nursingwear Inc
Kanada
Doba používání aplikace: Více než 4 roky
Vývojář Shopify odpověděl 13. říjen 2021

Thank you for writing your review and I am sorry to hear that you experienced this delay which caused you to miss messages from your customers. I would encourage you to contact our support team directly, who can authenticate you on the store and troubleshoot this issue in more detail: https://bit.ly/2AWw5VA. If the problem can be diagnosed then hopefully we can prevent this from happening again in future. -Victor, Shopify Support

29. únor 2024

good chatting box, instant answer is very good

eworkmart
Čína
Doba používání aplikace: Více než 2 roky
18. únor 2024

this app is very convenient and work good

Zippy Dynamics Dog Apparel
Spojené státy
Doba používání aplikace: Asi 3 roky
20. prosinec 2023

I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.

Coastal Gifts Inc
Spojené státy
Doba používání aplikace: Více než 4 roky