Recenze (4 759)
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Podle hodnocení
I love being able to connect with my customers!
Very helpful and customers love it!
Es súper práctica para atender sobre la marcha consultas de clientes. Creo que esta inmediatez y cercanía son muy apreciadas por las personas, y mejoran su experiencia de usuario de la tienda.
La app funciona muy bien tanto en pc/portátil como en móvil (IPhone).
La recomiendo 100%.
Love the app - we can answer quickly and efficiently and handle our clients almost as quickly as they message us.
Easy, fast and integrates perfectly. You can see their cart and location, but you cannot instigate conversations. I would recommend.
was very good. I can speak with my clients every day, every hours. It is a good and useful application.
For a free app it works fine. If basic message templates were added for instant answers that would save us a lot of time. Other apps have them. Easy, peasy.
Hi, thanks for taking the time to leave your review here with us. I'm sorry to hear that you've had a negative experience with our live support team. If you're looking to allow your Staff members to access specific features of Inbox, you'll need to set them up with the correct permissions: https://shopify.link/05Qk on their Staff account, as detailed below.
- To reply to customer messages: ‘Customers’ permissions
- To send product pages in chats: ‘Products’ permissions
- To send discount codes in chats: ‘Discounts’ permissions
- To send draft orders in chats: ‘Draft Orders’ permissions
If you still need further help however, I encourage you to contact our live support team once more: https://shopify.link/qLKl, so that we can have another try at assisting you. Thanks! -Kimi, Shopify Support
great app, looks like people want use the online chat more and take a good experience with the customer
Einfach Genial für die Kommunikation mit Kunden ich hatte früher eine externe App genutzt und wieder gelöscht, da sie kaum angenommen wurde und umständlich zum Bedienen war
straightforward, convenient, love that it has the customer information and what they ordered next to the chat box.