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This app is fantastic. We're able to help clients wherever we are from a phone/ipad/laptop without any issues -- additionally it's helped close a ton of sales and maintained our reputation for fast client support. Great features throughout and easy to setup and customize. It would be amazing if there was a search component so I could find a conversation containing a particular word, order number, date, or name. I find myself needing to go back regularly to capture details and it's a lot to manually go through. Great job on this app overall, it's critical to our everyday business!
We're delighted to hear that our app is helping you with your business! We appreciate the feedback and we can see how having a search component can help increase the efficiency for managing your business, and we'd be happy to pass these suggestions along to our development team. Thank you for taking the time to share this amazing review! -Elias, Shopify Support
I run my business mostly by myself right now. This app makes me seem like I have a team ready to help customers at most any time.
Good for keeping in contact with customers. I am new using it, is my first time testing it. Hope customers will like it.
Excellente application qui fait le job.
Petit point d'amelioration, les reponses automatiques du chat ne sont pas traduites
Makes it easy to communicate with customers
Sehr einfache Bedienung funktioniert reibungslos
Simple to implement, easy to use on the go with the mobile app and this really has help us convert more sales online!
this is by far the easiest way to talk quickly to new prospects. We convert 22% of every inquiry and have tested competitive options. Kudos to the Shopify team for making something so USEFUL!
IT works great!
I like how this app can incorporate with my instagram complicated message service. Now I don't miss any messages. Super!!