Shopify Inbox , Počet recenzí: 4 515

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 77 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 4 % hodnocení s 1 hvězdami
13. květen 2024

Shopify Inbox: The Ultimate Communication Tool for E-commerce Success

As an e-commerce business owner, I constantly search for tools that streamline operations and enhance customer interactions. Shopify Inbox is a standout solution that has revolutionized how I connect with my customers. This innovative tool integrates seamlessly with my Shopify store, allowing real-time conversations that drive sales and build customer loyalty.

The user interface is remarkably intuitive, making it easy for anyone on my team to pick up and use effectively. We can manage conversations from multiple channels in one place, ensuring no customer query goes unanswered. Shopify Inbox's smart features, like automated responses and customized greetings, allow us to maintain a personal touch without compromising efficiency.

What truly sets Shopify Inbox apart is its direct impact on our sales. The app provides insights into customer interactions, helping us understand what drives purchases. This data is gold, enabling us to tailor our approach and convert inquiries into sales more effectively.

Additionally, the mobile app is a game-changer. It means I can manage customer interactions on-the-go, ensuring that our customer service is always responsive and proactive, no matter where I am.

Overall, Shopify Inbox is an indispensable tool for any Shopify store owner looking to enhance their customer engagement and boost their sales. It's more than just a messaging tool; it's a comprehensive solution that has helped us grow our business and maintain a competitive edge in the bustling e-commerce landscape. If you're looking to elevate your customer service and increase your sales, I cannot recommend Shopify Inbox highly enough.
Its much better than the chat bots we have had in the past, dont get me wrong they are great but this way has a much more personal touch.

Aquapet
Spojené království
Doba používání aplikace: Asi měsícem
12. duben 2024

I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!

YAKWORKS Kayaks and Accessories
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 19. květen 2024

Shopify Inbox has been central to my business since I began building my website. Giving my customers access to let me meet their needs is essential to getting them what they need when they need it. Thanks.

Love Light Minnesota
Spojené státy
Doba používání aplikace: 3 měsíci
28. březen 2024

Works really well. Great App for securing sales with better and more efficient communication with potential customers. Your life in cars

Yourlifeincars.com
Spojené království
Doba používání aplikace: Asi 2 roky
7. květen 2024

My experience with Shopify Inbox has been very good and convenient. It provides an easy-to-use platform for managing customer inquiries and orders efficiently.

Icy
Kanada
Doba používání aplikace: Téměř 2 roky
2. duben 2024

Used the app a few years ago and wasn't happy with the customization. Those issues have since been fixed. Using it again now and pleased with the functionality.

Aquarium Plant Lab
Spojené státy
Doba používání aplikace: Více než rokem
1. květen 2024

The Shopify Inbox chat app is an exceptional tool that has remarkably simplified and streamlined our communication with customers. Its straightforward design is not only easy to navigate but also significantly enhances our customer interactions, leading to a vastly improved customer experience. Through valuable insights gained from direct feedback, we have been able to gain a deeper understanding of our customers' shopping experiences. This has been instrumental in allowing us to tailor our online store to better meet their needs. I highly recommend the Shopify Inbox app to any retailer looking for an effective way to connect with customers and refine their e-commerce strategy based on real user feedback.

LOKK
Norsko
Doba používání aplikace: Asi 2 měsíci
2. květen 2024

I love the convenience and the ability to tag products and discounts quickly. But please introduce a chatbot into this.

inlei.com
Spojené státy
Doba používání aplikace: Více než 2 roky
21. květen 2024

The Inbox is a great addition to my store, its one of the better things on Shopify.

Medals R Us Australia
Austrálie
Doba používání aplikace: Asi 4 roky
24. duben 2024

Search function needs to be better and would be good to be able to star conversations or categorise them.

A Little Lacey
Austrálie
Doba používání aplikace: Téměř 2 roky