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This app is very convenient, I like the instant answers that chat to customers automatically while I am away. Thank you developers for this great app.
WHEN AI API CONNECTION TO THIS APP!!!!
This app has been improving, and currently seems like a pretty good value relative to paid options. But it still bugs out far too frequently, with customers not recieving any messages and asking if anyone is there while I'm actively replying to them. Hope it improves over time!
The phone is notification is so delayed, by the time you get it the customer already left your store 10minutes ago. - Inbox randomly decides to switch off and not be visible for customers.
- Inbox not great for managing conversations, I can see some elements are there
- App notifications are not a thread, each message different notification Avoid this until it's more polished and to the level one expects from a massive company such as Shopify.
Hi there. Thank you for taking the time to provide us with this review and feedback. We are always looking for ways to better our products for our merchants and we appreciate you taking the time to do this.
I would recommend reaching out to our Live support team via our Help Center (https://bit.ly/2AWw5VA) to take a closer look into some of these concerns. If they are indeed not supported in our app, our support team will happily submit your feedback up to our developers for future consideration, thank's again. -Marty, Shopify Support
Useful for quick resolution of customer issues when both parties are online with option for customers to leave a message when we are not available
Me ha servido para cerrar ventas al tener contacto con clientes cuando tienen el producto en su carrito
Finde die Anwendung gut.
This app is perfect
During the conversation, products and stocks are ready , you can use this app that shopify Inbox. recommend
Todo excelente. Gracias
AN AMAZING APP! a literal cheat code. shows if customer has items in cart, online offline and lets you QUICKLY respond to customers. 10/10