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Email notifications for every damn message sent! What a pain in the rear. HOW DO I SHUT THIS CRAP OFF?
Hey, there. Thanks for taking the time to leave us a review for Shopify Inbox. We appreciate you letting us know that the amount of notifications you're receiving are annoying. I'm happy to let you know that you can control your notification settings within your Shopify Inbox App. Check out these steps: 1.) Login to your Shopify Admin. 2.) Access the 'Shopify Inbox' app from your admin. 3.) On the left hand menu, click the 'notification' menu item that appears underneath 'Inbox.' 5.) Scroll down to the 'Notification Triggers' section and un-check the email notification boxes. This should lead to a reduction in those annoying email notifications for you. -Imogen, Shopify Support
I really like this as an addon to my Shopify store.
I wish I was able to edit and delete sent messages, however.
Keep it up,
Argiris
Easy to use app. Only 1 thing has to be improved is the login process. For some reason I should log in every time when I receive questions from my customers.
Hi there, Lazypants. Thanks for taking the time to leave a review for Inbox. Currently, you're asked to login everytime you want to use Inbox as a security measure to keep your conversations with customers safe and secure. However, we do see the value in being persistently logged into Inbox, so I've passed along your feedback to our Product Team so they can consider looking into making a change regarding the login process. Thanks again for your review! -Imogen, Shopify Support
This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.
It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.
This really helps us communicate with our customers in real time! Great App to use anytime! Thanks!
Easy to use and very helpful in providing quick and easy responses to customers. I am thankful that I have it use.
Llevo 3 meses usando esta app va bastante bien y cumple su función solo acotar que el tema de notificaciones si falla un poco, porque a veces me notifica y otras veces no, yo creo que si pudieran arreglar este pequeño bug le daría 5 estrellas a la app.
Certainly does the job for a free app. Multiple staff members can respond which is a great feature. The only thing is we get double emails as one goes to the primary shop email and the second for all staff.
Great app, they just saved me from subscribing from other chat apps. Please have the option to add some BOT.