Shopify Inbox

All over , better experience and easy to use for dummies also. really satisfied with their code works

Fix the (1) Google issue, how hard is this as it is delveoped by Shopify. Other than that it is a decent app

Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.

Ottima ma non sappiamo come fare per le traduzioni in italiano.

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

I use this app to communicate with customers and solve many problems of customers. It would be better if the app could add a tab bar to the filter.

It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)

非常棒！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！

I am very satisfied using this app, 100% recommended business running on shopify, Excellent product.

We used this app for a few months and found some serious limitations. One, it's not possible to search for or within conversations. That means you could have a conversation with a customer and not be able to find it unless you scroll through all conversations and find it manually. Or worse, if you have multiple chats from the same customer, you have to re-read all of them until you find the specific conversation piece you're looking for to confirm that you say the same thing again. Using the Shopify Inbox app through a mobile phone doesn't let you type more than a few lines before you lose the "send" button and can't send the message. We found a work-around (type the message, then close the chat, then re-open the chat to see the send button) but it's really clunky and not well thought through. Lastly, when we remove the app we'll have no record of any chat conversations because the chat transcripts were never emailed to our email inbox as promised. That's a complete fail that really limits the ongoing use.