Shopify Inbox

Recently installed this - So far so good! A great way to answer some FAQ's quickly and the app works well so we can rely promptly.

Tenho tido um bom aproveitamento com o app pois os clientes sempre usam esse canal de comunicação para manter contato.

Really works just like it should. Easy to respond, customizable, and obviously perfectly integrated into Shopify.

I just downloaded this to try out but had a few ideas how it could be better. I realize it's a very new app. We're not going to use it in our shop for these reasons though we will be checking back to see if/when these options are made available later.
1. There isn't an option that allows you to just show the chat symbol without pulling up the chat. We don't want our website to be too invasive with popups so we'd only like the chat to show up if they click on the chat symbol.
2. There wasn't any option to customize the initial message it sends out automatically.
3. It would be nice to be able to upload our own profile pictures when they're chatting with us so that it seems more personal.

it's nice to have immediate and direct contact with customers. I believe that it is way easier for them to communicate as well

Une application excellente !
Comment a-t-on pu faire sans.
Elle s'intègre et fonctionne parfaitement. Je recommande à 100%

This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!

Seems good, but is it possible to be offline with the chat?
I like that it is free and I cant belive I have to use a minimum of 100 characters to write an review..

we really enjoy this app, will it send us notifications re: customers that have not ordered in a while or when there is an abandoned checkout so we can follow up?

Very comfortably !!!Added photo files direct communication with the client. Communication performance indicator. All of this helps a lot.