Shopify Inbox

I would definitely recommend this app to Shopify users, its easy to use and the AI seemlessly answers for you if you're not online.

It's really helpful. I really love it.

Very useful app -
1. can send product information
2. AI assistance added - reduces turnaround time in live conversation setting
3. Used effectively this type of customer is usually ready to buy.

This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.

Would be more recommendable if we get customer contact name along with mail address with every inbox message.

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

The app has lead to increased sales.

So far been easy to use