Recenze (4 910)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 78 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 4 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
25. červenec 2021

I made the mistake of downloading the application and it was integrated in my online store without being able to find a way to remove it, the default question which can not be removed and the title that can not be changed I do not know by what logic they did it, also the language is in english and my page is in greek, the application is a big disappointment ...

Fougio Bijoux
Řecko
Doba používání aplikace: 26 dny
18. srpen 2022

It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.

Mr Cornice
Jihoafrická republika
Doba používání aplikace: Asi 24 hodinami
Vývojář Shopify odpověděl 6. září 2022

Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request.

That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support

27. září 2022

Leider stürzt die App oft ab. Die Kommunikation mit den Kunden wird dadurch unterbrochen. Die Funktionen sonst sind gut Ein Kunde hat meine Antwort mit einem Tag Verzögerung erhalten.

Umbratec-System
Německo
Doba používání aplikace: 26 dny
24. květen 2022

Simple, fast and easy to use. Perfect for my website, it's so responsive and easy to use. I think I will use it all the time and recommend it to my business friends.

STQ SHOES
Čína
Doba používání aplikace: Asi 24 hodinami
8. červen 2022

I like the convince of quickly being able to communicate with potential and existing customers. I also love the feature of being able to see what they have within their cart.

The Somatic Alchemist
Spojené státy
Doba používání aplikace: Asi 24 hodinami
11. srpen 2022

So far, the chat function has been a life saver. For my business, customers asking questions easily is an important factor and this chat function has made it even easier.

New Age Walls
Austrálie
Doba používání aplikace: Asi 23 hodinami
20. říjen 2022

总体很好,但是有时候新消息不会发邮件通知,希望改进。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Berryera
Spojené státy
Doba používání aplikace: 14 dny
11. leden 2023

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Confidence Cosmetics
Malajsie
Doba používání aplikace: Asi 23 hodinami
16. květen 2022

Hello, we really hope that the Shopify Inbox can add a option that only the clients who have ordered / the clients who have registered can send us the messages. Because now we do not provide the cutomised customer service to all the clients. Thanks.

SoBuy.FR
Německo
Doba používání aplikace: 27 dny
Vývojář Shopify odpověděl 18. červen 2022

Hello, there. Thank you so much for taking the time to share this feedback with us! We understand that adding an option to only allow clients who have made purchases or registered for an account to send messages is important to you, and we'd be happy to share this suggestion with our development team for future considerations. Cheers! -Elias, Shopify Support

14. říjen 2022

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Berek
Spojené státy
Doba používání aplikace: Asi 23 hodinami