Recenze (5 651)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 78 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
22. duben 2022

Great to have the ability for customers to get in touch. I'm not actually online and available all the time, but when I'm not I can email customers with the response.

Becky Pearce Designs
Spojené království
Doba používání aplikace: Asi měsícem
11. leden 2023

Prós: Gratuito, fácil instalação, simplicidade e direto ao ponto.

Contras: Limitação de personalização. Apenas troca de cor geral, não é possível trocar estilo de fonte ou outras alterações de CSS.

Rabbitec
Brazílie
Doba používání aplikace: 2 měsíci
9. březen 2022

Good tool! I just need to keep better track of notifications. Don't have the time or a dedicated person to respond to messages 24/7 . The 'respond by email' is a nice touch and helpful there.

The Art of Age of Sail
Kanada
Doba používání aplikace: Asi měsícem
5. červenec 2023

good day. I would give absolutely zero stars. the app is good, it works well. but. but the infected news from nigeria, no, enough, nerve wracking. shopify should probably think about their marketing partners as some in Nigeria say because they are fake. I have been watching it for the past month. damage the inbox app and even shopify, sad .... such a huge company. but otherwise the app is good. works fine

David's Fashion
Německo
Doba používání aplikace: 2 měsíci
8. květen 2023

Leider wird der Facebook und Instagram Messenger entfernt. Somit muss man diese Kanäle nun über Umwege extern abrufen. Warum macht ihr sowas?

KOOZART
Německo
Doba používání aplikace: 2 měsíci
23. prosinec 2022

Nice, simple chat app, but lacks crucial features. It's extremely lacking in being able to receive emails, which is what we thought an "inbox" would automatically include, like a native email inbox similar to Pipedrive. The web app UI fonts are a bit large to read. Also, would be nice to have a settings toggle to turn off collecting people's name and email as a requirement to initiate the chat. That should be optional in our new privacy era we live in.

Wildlife Tree
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 27. únor 2023

Hi, there. Thank you for sharing your feedback with us. We appreciate your business needs and hope to better our services going forward. As such, I have shared this with our product development team for consideration. -Olivia, Shopify Support

14. červenec 2022

Son derece kullanışlı. Tek sorun instagramdaki postları veya imajları göstermiyor olması. Referans olarak müşterinin yardım istediği sayfayı ve resmi göstermesi son derece güzel olur.

POA VEGAN SHOP
Turecko
Doba používání aplikace: Asi měsícem
10. březen 2022

I use the app to reply to message. I like getting the notifications when I have a message. I do not like that I have to hold the swift key to go to a second live in a message because when I hit enter, it automatically sends the message.

Sweetovendelights
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Shopify odpověděl 23. březen 2022

Thank you for taking the time and sharing this feedback with us! We're happy to hear that you like getting the notifications and using our app to reply to customers. We can also see why having to hold the shift button in order to create a new line is causing some problems, and we'd be happy to share your feedback with our development team. Cheers! -Elias, Shopify Support

1. březen 2022

Wonderful app for sales channels thank you for creating this so we can talk with customers in one place.

Seeds Of Service
Spojené státy
Doba používání aplikace: 2 dny
19. srpen 2022

It's very useful. I need it to do furniture online business. It would be better if allowing customer to contact us without input name and email.

Odin Furniture
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář Shopify odpověděl 6. září 2022

Thank you for writing your review and for sharing with us your experience using Shopify Inbox thus far, and I'm glad to hear that it's proven useful! I can see why allowing customers to get in touch without having to provide this information would make it easier for them to reach out, and I will be sure to pass this suggestion onto our development team. Thanks again. -Victor, Shopify