Shopify Inbox , Počet recenzí: 4 353

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

Seems to work seamlessly I old wish Shopify chat support was better as they offer no phone support and the chat support waste many hours to fix simple issues.

I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL

Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop.
Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat.
Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket!
User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.

I totally love what Shopify has to offer to its customers! it's simple, fast and easy to use! The record keeping is fantastic all kind of data available to help fine tune strategies to drive customs to our store! best in its class!!!!!!

Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION

I think other users would love this app as it gives top of mind opportunities to owners of boneset respond to the queries.

Easy to use, helps our customer service team answer quickly and keep track of the conversation.

Easy to use. Could filter out spam & unwanted messages better!

It makes it easier to communicate with your customers. Organizing and user friendly.