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Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers
Great feature for staying connected to customers.
Love this app!!!!
I would recommend. After initial retraining on the app, we've come to rely on it with our customer interactions. It actually has a great deal of functionality that we didn't realize until we started using it.
Its extremely convenient being attached to all of the order history. I also enjoy getting the phone notificatications - it allows me to be extremely attentive.
The app works, I get my messages.
The app is simple and hasslefree. It seems to work extremely well and doesn't really have any shortcomings. We are looking at some form of integration with an AI system but it's early days yet but clearly we can see the potential is there although we assume that shop I will probably probably enhance its capabilities in this area over time. It certainly simple for the staff to use as it currently is to discuss issues with customers and also to upload attachments and instruction sheets.
I'm thoroughly impressed by the utility of this app. Its user-friendly interface makes navigation a breeze, significantly enhancing my communication with potential customers. I highly recommend it for its ability to boost customer satisfaction and drive sales.
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Been using the Shopify inbox for more than a year and really appreciate the spam message detection feature. It's very convenient with a user-friendly interface. Highly recommend to install the app on mobile so you can respond faster to inquiries.