Shopify Inbox

So far I'm really happy with it. I like how I can share discounts, see what's in their cart and more.

I hope they add more options, like AI replies to certain questions that are not necessarily instant answers as we don't need a dozen or more options available there. However, some questions we are asked often could be answered with trained AI responses like we had in another free chat app we used up until switching to Inbox.

very good

Great App so far

it works really well.

Great app!

An easy app to use but I wish there was a silence option for out of hours questions

A little glitchy and often does not load, forcing one to log in to Shopify to access the app. Time-consuming!
When it works smoothly, it is excellent and allows me to have real-time conversations with customers. But it still needs work to function smoothly and consistently.
The phone app on Android is especially temperamental.

parfait

Always a great features. love it

Great bot recommended responses.