Recenze (6 113)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 79 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
Datum úprav: 21. listopad 2024

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.

The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations.

Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.

ONFLAIR
Německo
Doba používání aplikace: Více než 3 roky
30. říjen 2024

I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.

Cleansmart
Nový Zéland
Doba používání aplikace: Více než 3 roky
26. listopad 2024

so easy to speak to customers, it has helped increase our sales.

Tidal Surf
Austrálie
Doba používání aplikace: Téměř 4 roky
28. listopad 2024

It gets the job done. It sends quick notifications via email and or app. Does what it is supposed to do.

Housville Services LLC
Spojené státy
Doba používání aplikace: Asi rokem
28. leden 2025

please add more AI. should be able to answer flavors available, whats in stock, etc.

Bahamas Rum Cake Factory
Spojené státy
Doba používání aplikace: 11 měsíci
10. leden 2025

I like the options and the AI responses after reading what the customer said. Very good!

Rocket Shādē
Spojené státy
Doba používání aplikace: Více než rokem
17. listopad 2024

I like the app, but I wish there was a more convenient way to view inbox messages on the backend of Shopify, instead of having to click through to another page.

Idlewild
Spojené státy
Doba používání aplikace: Asi 3 roky
24. listopad 2024

good app. Will be glad to share with others. shopify works fine for the time being.

Sheartak Tools
Kanada
Doba používání aplikace: 7 měsíci
13. prosinec 2024

I do not recommend - We have been getting explicit videos for a week on this app, and there is no way to block people via IP or other means, or a way to prevent people from uploading files. This individual just uses fake emails and floods our inbox. Like usual, Shopify support is not helpful. Exploring other apps.

ORN ACTIVEWEAR
Mexiko
Doba používání aplikace: Více než 2 roky
19. listopad 2024

We like the idea of using the Shopify inbox on our site but in reality the app is too basic.

There is no ability to universally select notification settings. Notifications are automatically set to ON and now everyone with access to our store is getting notifications.

To switch this off - EVERYONE will need to individually enter the app and disable notifications for themselves. Even if you have 100 staff members who are nothing to do with customer service. That is bad app design.

As the store owner I should be able to select who gets access to Shopify inbox and universally what the notification settings are.

I think there also needs to be more functionality integrated around which staff members are currently available to take conversations - ideally auto allocating them to people on shift.

Atom Packs
Spojené království
Doba používání aplikace: 10 měsíci
Vývojář Shopify odpověděl 29. listopad 2024

Thank you for taking the time to provide feedback. I have shared your ideas for universal notification settings and staff auto-allocation with our product team.

- Shopify Inbox Team