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the live chat does not update side by side i have to close the chat and come back:(
Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support
Great for responding to customer queries and staying on top of sales opportunities.
makes live easier :)
The app is easy to install and I can easily chat with store visitors.
They walk you through set up step by step and make it so easy. I highly recommend.
Overall functions are very helpful. It'd be more effective, if messages are classified/assigned to various levels according to the importance.
Brilliant app
The perfect must-have comms tool for looking after customers. No unnecessary frills, just the essentials.
Seamlessly works within the Shopify system, and the "instant answers" are helpful to customers on off hours to facilitate self-service.
Very good and easy to use