Shopify Inbox

Helpful. Powerful. High value. Best features: iOS app, visibility into the customer profile, canned responses

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.

I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.

Good thus far..... it warns you of spam so even better

Being new and still learning in the industry, this app is my 'right hand man, it's so easy to use, this should be the standard on how all apps fallow...

It is very easy to be able to communicate with my customers this way.

The app works well. Would be nice with built-in translation tool as we use it for multiple languages

Works good, but there is some issues when sending a message. It always says "failed to deliver" after clicking send, but it sends after clicking "retry". It always sends the message on the second try.

its everything good just there is a need of little improvement of mobile app notifications and the first owner respond to the costumer may delay or not appear until you reload the page anything else is amazing

"It's generally very good. The only issue is that it doesn't work flawlessly in either Chrome or Edge. It works fine in Firefox. If the bugs that are causing it to not work perfectly in Chrome and Edge could be sorted out, it would be brilliant."