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I am using it for last one year and i found it Excellent App with user friendly interface and amazing its 100% FREE.
Highly recommended.
AWESOME APP!
Great price at FREE : ).. great feature/gesture for your shop owners.
I use this app daily to help my customers with any questions that they may have with their orders
Great app. Easy to use. It's smoothly integrated into my store. Love it!!! Does need some improvement to make the automation process simpler. Overall it's a great app
Excelente app.
this is very good. A little recommendation. Please give the settings to change the automated questions from the customer's perspective. I only see one "I need an update for my order" and that too cannot be customized.
Hello pearlsnlucent.com, thank you so much for your review and feedback! Glad you like the app and hope it leads to more sales for you.
I really appreciate the feedback for having the ability to edit the automated questions for the Order Lookup feature. I will bring that to our product team, thank you!
Wishing you all the best success. Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
We use the app on both desktop and mobile, so far it's been great for engagement! We're averaging a sale for 1 in 3 conversations started which is a great conversion rate for our industry. We definitely recommend!
1/3 is a great number! Glad to hear things are working well for you. Thank you for your feedback. -Ivy, Shopify Support
App fantástica
Really good so far, its quite user friendly.
this is by far the easiest way to talk quickly to new prospects. We convert 22% of every inquiry and have tested competitive options. Kudos to the Shopify team for making something so USEFUL!