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tolles tool
Die App ist eine große Erleichterung in der Kommunikation mit den Kunden! Ein paar Punkte könnte man noch verbessern: Integration mit Instagram Nachrichten funktioniert in der Inbox leider nicht (nur auf Facebook).
Es wäre außerdem super wenn man Notizen an einen Chat anhängen könnte und die Sofortantworten könnten ein paar mehr Zeichen vertragen. Man ist hier schon sehr eingeschränkt mit der geringen Zeichenanzahl. Wir nutzen die Sofortantworten nämlich als FAQ. Ansonsten super :)
I really like how simple it is to get every message at the same place, but I wish there were more automation possible (complete flows with answer choices for the customers) and there is also much room for improvement concerning bilingual sites.
Thank you for taking the time and providing the feedback! We're delighted to hear that you're liking our app. We understand that you'd like to have more automation features and language support for Shopify Inbox, and we'd be happy to pass your suggestions along to our development team. Cheers! -Elias, Shopify Support
easy to use!
nice app, makes communication between customer and seller much more convenient. Previously, i use manychat. But this is more fromal and more suitable for bussiness.
seamless integration and user friendly interface
Great app, very easy to use yeah
I'm using this app it's very good for a small business, it's free, it don't have too many options see it on my site ezcellusa.com
Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.
So glad Shopify has added this feature. The app is downloaded to my phone and can be used on-the-go. Has already boosted my sales.