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still learning but I love the tools provided. Great service and tutorials on the web to help get you started as well as answer any questions you may have as a new business owner.
Hello Ratchet and Righteous, thanks for leaving a thoughtful 5-star review!
We're so glad that you are loving Shopify chat so far! It is a great tool that will help you convert visitors to your storefront to sales. If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our fabulous customer service team at ping@shopify.com.
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
This is WAY better than I thought it would be; it's on par with a full-feature chat app for what it does--the chat is great, and the limited feature set is also very helpful. Unlike paid chat apps, though, this does not tie in with a knowledge base or create tickets. But I don't use those much, so this is working great for me. One thing--I don't have any shipping, so I wish I could rephrase the option to 'track my order'.
Thank you so much for writing your review and I'm delighted to hear that you've enjoyed using Shopify Inbox thus far. In terms of being able to amend the "track my order" text, I can see why you'd appreciate this option if you don't offer any shipping and I'll be sure to pass this feedback onto our development team. -Victor, Shopify Support
WORKS GREAT FOR ME RECOMMEND TO ANYONE
EASY TO USE AND VERY HELPFUL FOR A FREE APP WORKS VERY VERY GREAT YOU
GO GET IT
Good
Great free app by Shopify. Really efficient and integrates brilliantly with Shopify itself. Recommend for all ecomm stores
NOUS AIDE A COMMUNIQUE EN DIRECT AVEC NOS CLIENT
Very good!!! The new experience for our store. Very good! Exelent. Perfect for now! Esta muy buena la app
bom de mais adorei .estou muito feliz .gratidao. ficou bom agora os clientes entrao em contato po imail
Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails.
On/off switch or automation for working hours would be a plus. Overall, excellent app.
It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!