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to talk to customers and i love it, wold love to hear sound though to make it easy for me to know when i get the messages
Thank you so much for taking the time and writing this review. We're delighted to hear that you're enjoying our app! If you're using a desktop, then you can enable desktop notifications (https://bit.ly/37W2VGK). If you need any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Das war eine schnelle und hilfreiche Erfahrung. Danke!
Excellent app. Easy to set-up and use. Has increased interaction with customers and sales conversions.
Works well enough, I get a few customers preferring to chat with me rather than use a contact form so it serves its purpose. Use this with the app on Android and again all works as expected.
amazing app and great features. keep it up shopify! I would definitely recommend this app to all shopify store owners
We are not using the app to the full extent but will be setting it up shortly to take a full advantage the software. We can eliminate the other companies we are currently using - THANK YOU for making this part of our website monthly fee Is there a way for us to see or be notified when a customer is on our website as we see with the Tidio app?
Thank you for writing your review and I'm delighted to hear that Shopify Inbox has been a useful tool for you and your business! We appreciate you taking the time to reach out.
In terms of being notified when a customer is visiting the site, this is not a current feature but I will be sure to pass your suggestion onto our development. One thing you can do with Inbox is see which page the customer was viewing when they first message you, which appears at the top of the conversation window. -Victor, Shopify Support
Good app, very easy to use and install. the good part is mobile app is also available. I can also assign chats to different team members
muy buena
It's really great, convenient, and easy to use. No extra setup.
Fantastic app. Easy to navigate. Easy to make changes. Does everything required and now I can serve our customers even better. Well Done.