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i am not finding it usefull at the moment because I Use android an phone. I uninstalled it and i still have it on my store.Please help, i need it out.I would like to uninstall it permanently.
Update: We are happy to report that the Android version of Ping is coming very soon, so Android users can take advantage of Shopify Chat. You can sign up to be notified when it's available: https://www.shopify.com/ping. Just enter your email address and click "Join Waitlist".
easy to use and set up!
Funciona bien. echamos de menos algunas posibilidades de personalización, pero es rápida y cómoda. A medida que evolucione un poco, será algo imprescindible en nuestro negocio.
You're missing out on converting POTENTAL customers into PAYING CUSTOMERS. Admin dashboard UI is great and easy to use.
Very smooth and nice chat.
It shows a lot of information about the message sender on the right hand side, which is amazing. This includes whether the customer has products in their cart. Awesome! I love it!
It is a great app. I was looking for an app where clients can connect with me without leaving the page. Not only does it allows that in real time, not only is it free but it allows we to provide them important FAQ for shipping and return policy that they ask me all day since no one ever reads anything. Best of all, it is free.
This app has helped me to connect with my customers and provide direct feedback to their questions and concerns.
it great
Shopify inbox desktop and mobile app is great, we've only just started using it but it already resulted in us converting a sale within an hour of the app being installed.
THank you shopify fo yet another great app! Just started using this. Will give another review after some use. Easy to manouvre so far! Cheers
Hello ARI GISELLE FINE JEWELS, Thank you for the great review!
So happy to hear that you like the app so far! Yes, please do update us with your feedback after using the app. We'd love to get your feedback.
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Hoping this leads to increased conversations and conversions. All the best!
Ruby C.
Senior Support Specialist - Ping