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The app is nice and easy to set up, it's simplistic in its use and so far I've had no issues. So I think it deserves 5 stars
was noch schön wäre, wenn die Kunden über diese Funktion noch Bilder schicken könnte. Ansonsten bin ich sehr zufrieden mit der App.
efficient. nice tool. could do with being able to make paragraph breaks in replies to make info clearer for customers
Hey, there! I'm sorry to hear you're having trouble with making paragraph breaks when typing a response in the app. You should be able to do this, so we'd like to find out more about what's happening. Please re-install the app, and double check that both your phone and the app aren't due for an update (if they are, please update them). If you're still having trouble with this, please email us at inbox@shopify.com and we can do some further troubleshooting with you. Cheers! - Brie, Shopify Support
The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.
I used this app to help with my store. It's a great app that needs help setting the important things up to open it up for business.
Hi Robin Ellerbee, thank you for the five-star review!
We agree! The app is great addition to any new business - it can help in customer support and to convert sales. Here is a great blog article on how to do just that: https://www.shopify.ca/blog/shopify-chat
If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
Die Shopify Inbox funktioniert einwandfrei und wird tatsächlich oft genutzt bei erklärdürftigen Produkten.
Excelente! Lo unico que hasta ese momento aun no puedo agregar la cuenta de instagram.
Pero lo que he usado esta excelente
appli au top rien a dire me prévient également sur mon smartphone tres pratique pour répondre aux clients rapidement.
I love it! but I wish there would be a quicker bottom to activate and deactivated without logging separately (it's just repetitive, we have to log in to get into the account and then do it again for the chat)
Provides the chat feature we wanted but there is a performance trade off for website speed (67 down to 47). While this isn't impacting end-user experience (pages still delivering in <2s) it is something to be aware of. The ability to assign particular chats to staff is useful in a larger shop than our but a nice feature. Mobile access is another great feature that in our shop we don't fully leverage but it has come in handy more than once.
If it's possible to make it more lightweight I can easily see a higher rating.