Shopify Inbox

It would be much better if it has translation function. Shopify Inbox does help much. Thank you all!

Great app runs smoothly and hopefully, additional features will be developed. Cant go wrong with a shopify developed app.

It's Amazing as its described if you going to monitor your store customers' messages I'm telling you are going to need this App.

This app really helps with customer service however there are a few glitches. In the open category for messages there should be a blue indicator if i still have new unopened messages there. Also a button that could reorder the messages so we can go through the ones on the weekends first. Every time we would scroll to a message for example on a Saturday when our offices are closed and reply to it, it will reset the whole inbox and I'd have to scroll all the way to the bottom again. Also an autocomplete for quick message replies like instagram has would also be kinda cool. Or the option to toggle that feature. These are just a few UI adjustments that i think could make this Shopify Inbox Feature even more spectacular.

Thanks for the awesome chat app. please improve the notifications for mobile as we miss the the chat replies sometimes.

Very fast and easy to use. Thank you for responding so quickly, Most companies just ignore messages, it's great to talk to a human once in a while.

This is a great app. It enables you to connect with prospective customers and assist them with purchases or assist with customer service issues efficiently.

THe app itself is very good but it's switching off so often that I can't say it is in usable state... I'm tired in reinstalling the app and checking everyday if it's working or not.... I will give you a tip - I'm almost 100% sure it's happening due to updates on your side, you need set some king of automation that will trigger every few hours switching on if you can't solve the problem

Easy to use! Able to answer customers enquiries without having to leave the Shopify platform. Would love to see more free customisations. Tq again Shopify for making our lives easier! :) onlybrown.com
- Men's Fine Leather Goods & Accessories since 2011

This app is great! It allows consistent communication with your customers and it's easy to use. I only wish it would send customer's message to my email when I'm not available.