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The app is great and it definitely has helped us provide better customer support and user experience in our shop.
Useful for quick resolution of customer issues when both parties are online with option for customers to leave a message when we are not available
it makes it easy to get to clients and get info and also better educate them throughout their shopping.
É um app que poderia ser nativo do Shopify, ou pelo menos ter uma integração melhor a nível de backend. Na verdade não há integração alguma, o app abre em um novo site, quando deveria ser parte da admin. O péssimo é a necessidade de abrir o app para ficar online, para receber qualquer notificação. O Shopify deveria mudar a forma como alguns apps se comportam, mostrando notificação do app na própria administração do site.
Esta muy bien para cuando los clientes te chatean, pero deberías poder tu abrir a los clientes para decirles cualquier cosa respecto a sus pedidos y no tener que enviar un email cuando por email todo es más lento. Por lo demás es bien
Super handy and great to take care of customer questions and inquiries. Continue making great apps like this and soon you won't need an app store!
The chatbox is great to have only if we can respond in time.
The notifications are quite late. This needs to be improved.
Hi there, ICKREATE. Thanks so much for taking the time to a leave a review for Inbox. This delay issue you're seeing with notifications is something our team is aware of, and is actively working on resolving. If you could, it would be great if you reached out to us via this email address: inbox@shopify.com, so we can collect some data regarding the device you're using where notifications are slow. This information would help the team in resolving this issue. Thank you. -Imogen, Shopify Support
This app is perfect
During the conversation, products and stocks are ready , you can use this app that shopify Inbox. recommend
Easy to use
Outil qui augmente et aide au contact avec les nouveaux clients, les commandes en préparation, le service après-vente.
Client saisit l'opportunité de la fenetre proposé pour surfer autrement et faire progresser son idée.
Intéressantes possibilités d'insérer des liens vers des produits et avec une image vignette !
Difficile d'accès avec le mobile (GSM, téléphone portable), dommage.