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I have a iphone and it tells me i have to go to my desk top to pick app i want to add. I cant even get this to work computer say it cant load because its an app and not a program. page just sits and flashes.
It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.
Great app! Shopify keeps improving to present solution to its customers always making it easier to have an online store.
working good this is a very good app with many options available I m happy with this app recommended to all
using shopify inbox created a great convenince for me it allow me to manage and interact with my customers even when i am faraway from my computer,,it is a great experience and i recommend it to everybody
easy to use app I hope they add more features soon! It is very basic now, needs more options/colors.
Hello Yum Yum Coffee Company, thank you for taking the time to leave a review!
Your feedback is very helpful and I can address it right here. While the app might feel basic right now, we are definitely working on releasing new features and making improvements. Keep it up to date and you will enjoy the newest tools!
If you have any questions or have more feedback, feel free to contact us directly at ping@shopify.com or from the support section of the Shopify Ping app.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
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AMAZING. I have customer all the time ask about their order and an update. This app does all of that for me. Sends thank you emails, sends welcome emails. Its like having a personal assistant who knows what you need.
Hello The Monogramming Momma, thank you very much for taking the time to leave an amazing 5 star review!
I am super pleased you understand the importance of your time, and the automated order lookup feature was designed with that in mind. We know your time is valuable, so many tasks like order lookup can now be done for you!
The Kit marketing assistant is a fantastic tool as well, helping you free up more of your time so you can concentrate on other aspects of your business. Congratulations, and I hope this increases sales for you!
Get in touch if you need anything else, our team can be reached at ping@shopify.com
Best regards,
Veronica N.
Senior Support Specialist - Ping
It's unfortunate that this can only be used on my phone... I have multiple support representatives that work at a desk... I want to have them on the computer typing their responses not staring at their phone the entire time.
SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.