Shopify Inbox

Easy, fast and integrates perfectly. You can see their cart and location, but you cannot instigate conversations. I would recommend.

better than zendesk since we can have multiple users on the app at that same time. And it's free which is definitely a huge bonus for us since we are a small business without a lot of extra $$ for apps like this.

la he usado muy poco, pero me ha gustado tener la posibilidad de enviar al cliente rápidamente el producto que desea comprar.

It is nice app to use, I wished it had more options such as multi-image attachment or files during the chat, also you should ad a search box to find the products from our website and suggest certain products out of our catalog to the customer right there and then otherwise we have scroll up and down thousands times to find one product. also the title of the subject line is cut half way so we do not know what products the customer is inquiring about and there should be a link to the product to our website in case we need to check details of the products with customer.

Works very well, unfortunately still missing one or two small things. The customer and we do not get a chat history automatically.The automatic mail that a customer has written also does not work for some time. Super functional and clear, easy and fast setup.

I liked this application, i can see the notification each and every time a customer reach out to me.

On utilise cette app et c'est vraiment pratique pour nous. Ceci permets de parler directement avec les clients via un seul chat.

This app has cut our emails down significantly--only wish they had an emoji option to add when talking to customers.

一時期日本語変換する度にメッセージが送信されてしまうエラーがあり、使いにくかったのが、改善されて使いやすくなりました。自動返信メッセージがもっと増えて日本語対応も更に柔軟に対応いただけると嬉しいです。

good one! you need more integration with other method of communication e,g google chat , whatsapp etc , but a good start