Shopify Inbox

It's great but I need to be able to delete a sent message.
Or alter it. Then it will be 5 stars.
Cheers

It's really good, but not as good as some 3rd party apps. I like how I can like products and make recommendations, but I experience lag, transmission errors, and the alerts seem delayed at times.

Una app que se encuentra limitada en su personalización. No está la opción para mover el chat mediante código.

The app is great, we're waiting for Shopify AI integration!
It's going to be revolutionary for improving the customer experience !

Why didn't I install this sooner? Great simple little app. Would love to see future additions of email support and a separate option to add a contact form for people who choose not to use the chatbot.

No funciona, es una app inutil!!!!

Wir benutzen die App und sind größtenteils zufrieden damit. Gerne hätten wir noch weitere Anpassungsmöglichkeiten, dann würden wir mehr Sterne vergeben. Zum Beispiel würden wir gerne das "Chatte mit uns" vom Wording her ändern

The app has some very good features like Initial FAQs, snipits and access to products for linking and sales. Being able to answer questions on the spot is quite nice and has helped make sales. My only complaint is that my customers are not able to attach files in the chat and this can be an inconvenience if a customer needs to send an image. It would be nice if this could be incorporated into the app. Other than that it's great.

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Phone chat can't attach photo. If phone chat have attach photo function will be better. For other function so far so good.