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Great app that allows us to provide instant customer service to our clients. The integration with Shopify and the ability to see where the customers are coming from (web page) as well as whether or not they placed an order is great. One feature that we would love to see is the ability to see the customer's cart and potentially edit it before the customer placed an order.
É um método muito direto de diálogo com os clientes ou potenciais clientes. De fácil utilização
Pour le moment sa va bien.
Great App, so far so good! Only issue is my products arent linking to the chat even if i have selected the Availability Option on the products themselves
Hey, there! Thanks for taking the time to leave your feedback here. I'm sorry to hear you're having trouble sending your products when chatting with your customers. I'd recommend making sure your app and device are both on the most recent update, and then toggling the sales channel availability off and then on again: https://bit.ly/3iaFFqf.
If you find your products still aren't showing up when trying to share a product (https://bit.ly/3MXzyDO), please contact our Support team and they'd be happy to dig into this with you further: https://bit.ly/2AWw5VA.. Cheers! - Brie, Shopify Support
It's so easy and saves a lot of time. It's way better than it seemed at first and Imglad I tried it.
simple as it can be
funktioniert einwandfrei und ermöglicht eine direkte Kommunikation mir den Besucher:innen unserer website. :)
easy to use app I hope they add more features soon! It is very basic now, needs more options/colors.
Hello Yum Yum Coffee Company, thank you for taking the time to leave a review!
Your feedback is very helpful and I can address it right here. While the app might feel basic right now, we are definitely working on releasing new features and making improvements. Keep it up to date and you will enjoy the newest tools!
If you have any questions or have more feedback, feel free to contact us directly at ping@shopify.com or from the support section of the Shopify Ping app.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
its realy good cause we can easily communicate with people
Good But Need More Update