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Notification pop up is peace of mind, so we can communicate to our customers timely, really appreciate it.
Very useful app for communicating directly with customers
Useful to have the ability to interact with potential clients
Works well with phone app. With notifications on, I can answer customers quickly and efficiently .
Great way to communicate with your customers!
I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!
i like it but wish it had office hours rather than people asking questions at all times of night
The app has performed very well and provides my clients another way to communicate with us.
Great way to speak to people on the go and respond quickly. Really glad I'm able to use this. Thank you so much!
Would be great if there were additional features;
1. landing page, this would allow you to share a contact us page where a customer is prompted to begin conversing.
2. an email address, then this could be used for unified communications, emails are received as chats and can be responded to as chats.
Hey, there! Thank you for your feedback! These additional features sound great and I have added them as feedback for our developers to review. Hopefully these are features they consider adding down the line. -Maz, Shopify Support