Shopify Inbox

Por fin, después de varias tentativas de abrir una tienda en Shopify y entender cómo funciona, ahora he entendido y se los digo, es muy completa (he pasados por algunas empresas que proporcionan el mismo servicio), pero Shopify es la leche.

top.

Its good

Caution - this app has some very serious omissions. It's absolutely NOT ready for prime time. It's missing some essential features. On the plus side, easy to install, use, and find integrated customer info. But the down sides are pretty major. If you ever run into a problem with a customer, and you need to be able to share a prior chat with that customer, you won't be able to. You can not export any chat. You can't email the chat to yourself or a customer. You cannot even copy/paste the chat transcript into a document. It just doesn't copy correctly. Further, your customer cannot log back in and see this chat. I'm pretty confused on why this app is getting so many 5 star reviews. I have used quite a few chat apps and I was suckered into this one because it's free and I generally think highly of shopify apps. However, this app just doesn't cut the mustard. I'm ditching it and getting something that has chat transcripts that can be sent to my primary customer service email address so that I can always share it with a customer. Very disappointing app.

It has been nice to have a direct line to customers that is trackable for both the customer and I.

お客さんと簡単に連絡取れますので、とても良いと思います。

Working good for me!

Bin sehr zufrieden und bekomme immer schnelle und kompetente Hilfe

great tool for converting through chats. an easy and quick way to communicate always puts customers at ease. this is helpful.

Easy service to use and makes customers feel appreciated. Thanks