Shopify Inbox

So far it has been a very good experience.....

It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.

This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)

some spam gets through, 4 out of 5 emails are spam but all else is great

It's great and native to Shopify (obviously).

Only request would be more customisation options (custom fonts / CSS etc)

Good app. Would be better if you were able to see if other team member is writing to avoid duplicated responses.

Simple and easy to use application... 4* because we miss CRM or client link to save the history of any contact.

Impressive and quick response, it boost my sales and helps a lot.

I love it! It has all my customer info at hand. It's super easy to attach product info to messages too.

I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.