Reviews (34)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
September 20, 2025

Terrible experience. No reply from support in over two days after asking for help multiple times. No Refund, Doesnt Work.

McAfee Institute
United States
1 day using the app
July 28, 2025

Installed the app to track Bing conversions, but it simply does not work. I reached out to support and every 30 minutes I was talking to a different person, repeating the same steps over and over. No progress. Eventually, they claimed my theme was outdated – even though I’m using the latest version of Shrine, and every other conversion tracking app works perfectly. Waste of time. Avoid.

HIGHBUCKLE.
Netherlands
About 2 months using the app
September 9, 2025

very good and experienced to work with, thanks again.

ChicSew
Hong Kong SAR
About 2 hours using the app
infinitecommerce.io replied September 12, 2025

Thank you for your kind words! 🌟 We’re glad you had a great experience working with us and truly appreciate your support.

September 12, 2024

I was originally hoping to use the Microsoft Channel app but it's not available in Australia. This app has been a good alternative. Iqra was very helpful at getting the app set up. The initial install didn't work for me but after a couple of screen sharing settings we were up and running and with my conversion tracking successfully working. Thanks so much. I hope to be a long time user.

Woohoo Body
Australia
3 days using the app
infinitecommerce.io replied September 16, 2024

Thank you for your detailed feedback! 😊 We’re glad to hear that our app has been a good alternative for you, and it's wonderful that Iqra could assist in getting everything set up smoothly. 💻🚀 We're here to ensure your long-term success—feel free to reach out anytime! 🙌✨

February 7, 2025

I installed this app on my store and needed assistance debugging some issues during the process. So, I reached out to one of their staff members, Laiba. She took the time to guide me through everything, helped me set up all the events across the sales funnel, and carefully checked every setting in both Shopify and my ads account. I truly appreciate their support throughout the process.

BugBands
Australia
About 11 hours using the app
infinitecommerce.io replied February 10, 2025

Thank you for your wonderful feedback! We're thrilled to hear that Laiba provided you with the guidance and support you needed. Our team is always here to ensure a smooth setup experience. We truly appreciate your support! 😊🚀

July 2, 2024

Irfan super helpful. MS UET tags with checkout extensibility is no longer easy Shopify but this seems to work!

Tanners Wines Ltd
United Kingdom
About 1 month using the app
infinitecommerce.io replied July 21, 2024

Thank you for your feedback! 😊 We're glad to hear that Irfan was super helpful. We understand that setting up MS UET tags with checkout extensibility on Shopify can be challenging, but it's great to know that this solution is working well for you!

May 22, 2024

The Application is great to use. The support team was even helpful in fixing all the issues on time.

Doctors Choice Socks
United States
22 days using the app
infinitecommerce.io replied June 8, 2024

Thank you for your kind words! 🌟 We're delighted to hear that you find the application great to use and that our support team was helpful in resolving all the issues promptly. If you need any further assistance, don't hesitate to reach out. We're here to help! 😊👍

September 12, 2024

Irfan and laiba were super helpful to set up the tracking code

AMF Magnetics
Australia
12 days using the app
infinitecommerce.io replied September 16, 2024

Thank you for your feedback! 😊

March 27, 2025

We cannot say enough good things about the support from this company. Fatima is so kind and helpful. She took the time to walk us through the app and make sure we had everything working correctly.

Hamilton Motor Company
United States
8 days using the app
infinitecommerce.io replied April 7, 2025

Thank you so much for the kind words! 💙 We're thrilled to hear that Fatima was able to provide such helpful and patient support. We'll be sure to pass along your appreciation to her. We're always here whenever you need us! 😊 🚀 💖

January 28, 2025

Irfan was incredible in helping me set up my tracking and conversion goals. I had been struggling for hours trying to figure it out, but thanks to this app and Irfan’s guidance, everything is now up and running smoothly!

One Stop Dry Eye Shop
Australia
About 1 hour using the app
infinitecommerce.io replied February 10, 2025

Thank you for your kind words! We're delighted to hear that Irfan was able to assist you in setting up your tracking and conversion goals. Your satisfaction is our priority, and we're always here to help! 😊🚀