Reviews (24)

Overall rating
4.8
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
November 12, 2024

Great product, well priced and the team are incredibly helpful!

Australian Bush Flower Essences
Australia
Over 1 year using the app
December 10, 2024

J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive.
L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^
En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire

Miivie
France
20 days using the app
August 8, 2024

We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers.
Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.

Trinken hilft
Germany
16 days using the app
Reviews.io replied August 19, 2024

Thank you for sharing your experience with influence.io! We’re thrilled to hear that you found the app’s structure simple and easy to implement and that the guides helped you successfully set up your loyalty program.

It’s great to know our support team was able to assist you with the bulk update of points and that you’re finding value in the dashboard’s performance analysis.

We’re here to ensure your continued success with the loyalty program—don’t hesitate to reach out if you need any further assistance!

January 24, 2024

We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call!

Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away.

Definitely recommend! Thank you!

The Insole Store
United States
10 months using the app
Reviews.io replied August 19, 2024

Thank you for sharing your experience! We’re thrilled to hear that the switch to Influence for your loyalty rewards was smooth and that you had everything up and running so quickly. It’s great to know that our team could promptly assist with your installation questions and customer imports.

We appreciate your recommendation and are excited to continue supporting your success with both Influence and Reviews.io. If you ever need anything else, we’re here to help!

May 2, 2024

We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!

Pots For Tots
United Kingdom
2 months using the app
Reviews.io replied August 19, 2024

Thank you for your positive feedback! We’re delighted to hear that you’re impressed with influence.io and reviews.io so far. It’s great to know that the integration with Klaviyo, Shopify, and other platforms has been smooth, and that our support team has been helpful along the way.

We’re excited to continue supporting you and look forward to seeing your success with our platforms. If you need any further assistance, we’re always here to help!

December 21, 2022

Great loyalty app. Easy to use and has all the features we need. The customer support is absolutely perfect.

ICHBIN
Germany
Over 1 year using the app
October 25, 2023

Always had great experiences with these guys and support has always been good as we have had consistency with our account manager kai. if we ever run into issues these have always been quickly resolved.

Beauty Kin
United Kingdom
About 1 year using the app
April 17, 2023

Great loyalty app and so far all relevant features included. Basically very straightforward to set up, but in case of uncertainties or questions the customer support team is absolutely amazing and super helpful!

HONEST CATCH
Germany
About 1 year using the app
November 22, 2023

Great product, team and support. Love it!

Cords Club
United States
About 1 year using the app
Reviews.io replied August 19, 2024

Thank you for the fantastic feedback! We’re thrilled to hear that you love the product, team, and support. Your enthusiasm means a lot to us, and we’re here to keep delivering the great experience you’ve had so far.

Thanks again for choosing Influence.io!

September 7, 2022

I'm loving this app. It has nice features and the customer support is awesome. Totally recommended!

Cómpratelo Store
Colombia
11 months using the app