Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app reliable for displaying their Instagram feed on their Shopify store, enhancing their site's visual appeal. It offers a range of customization options, even in the free version, and is particularly beneficial for small businesses in building customer trust. Merchants appreciate its consistent performance and quick problem-solving. The support team is highly praised for their efficient responses and proactive improvement suggestions. The app is recognized for its ease of use, functionality, and excellent customer service.

Edited April 29, 2022

Really love this app and the customer service is fantastic! Thank you for going above a beyond for me.

Nine Mile Clothing
United Kingdom
11 months using the app
OneCommerce replied September 22, 2021

Hi Nine Mile Clothing Admin,

This is Rachel from Socialhead Team.

Thank you so much for your precious review. Your feedback is our greatest asset.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

April 14, 2022

We had some problems with our Instagram account, and somehow our feed got disconnected. We didn't even have to reach out for help. Niel from Socialhead contacted us saying he saw there was an issue with our feed, and helped us resolve it right away! Excellent customer service!

GF Pet Official Online Store
Canada
11 months using the app
OneCommerce replied April 14, 2022

Hello GF Pet admin,

This is Niel from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Niel
Socialwidget - Instagram Feed, Story & TikTok

February 2, 2022

Rachel was so helpful and she has made the requested changes immediately and so accurately just by chatting. She has also suggested some ideas about changing the colors which we always wanted to do. Really recommend their support and the useful app.

the ETHNORTH GALLERY
Japan
11 months using the app
OneCommerce replied February 2, 2022

Hi the ETHNORTH GALLERY Admin,

Rachel again from Socialhead Team.

Thank you so much for your awesome comments about the app and my support quality. I appreciate a lot for your kind words. That's my pleasure to support you.

If you have further queries or concerns, please text us via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Rachel
Socialwidget - Instagram Feed, Story & TikTok

November 26, 2021

I am very satisfied with this app and the support is also very fast and friendly.
Our store looks more complete. Thank you!

Touching Shop
South Korea
11 months using the app
OneCommerce replied November 28, 2021

Hi Touching Shop Admin,

This is Rachel from Socialhead Team.

Firstly, I sincerely thank you for leaving your precious review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

January 11, 2021

I found this app suited my requirements. I like that you can tag products and found the app easy to use.

Pooch Luxury
Australia
11 months using the app
OneCommerce replied January 11, 2021

Dear Pooch Luxury store admin,

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Best Regards!

Vicky

Edited July 19, 2021

Update July 2021: Their new update is even better and they are so helpful in customizing the widget to match our site. Would use it all the time. I am loving this app on the site! It provides a much needed social proof to our business. it is easy to use and set up. Although, I do have to check on it occasionally to ensure it is properly synced, it's not a bother as it is very easily fixed by logging into the app and just refreshing the gallery.

The Earthy Goodness
United States
11 months using the app
OneCommerce replied February 12, 2021

Hi The Earthy Goodness,

Here's Annie from Customer Support of Socialhead. Thank you so much for choosing our app.

My team is working so hard day by day to improve Socialwidget to give you the best experience. While using our app, if you meet any trouble, please don't be hesitate to contact with us

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/

Warmest Regards,
Annie

May 4, 2022

This app provides very helpful service and it's easy to use. Definitely makes my website look clean and professional.

Jimmy Sparrow
United States
11 months using the app
OneCommerce replied May 4, 2022

Hello Jimmy Sparrow store admin,

This is Felix from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Felix
Socialwidget - Instagram Feed, Story & TikTok

November 12, 2021

very nice app with a very good support. Thanks vicky. now i can see my instagram grid at my store. i change it to a business account.

Azulnaif Sunprints
Spain
11 months using the app
OneCommerce replied November 14, 2021

Hi Azulnaif Sunprints Store Admin,

Here's Rachel from Socialhead Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

February 6, 2022

Lovely App and super fast and helpful customer service which is becoming a rarity these days. Thanks again.

Ruby Robin Boutique
Ireland
11 months using the app
OneCommerce replied February 7, 2022

Hi Ruby Robin Boutique admin,

This is Jessica from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Jessica
Socialwidget - Instagram Feed, Story & TikTok

July 3, 2021

Customer service is fast, friendly and so helpful! Great app, I love it for my shop!! I recommend!!!

PrettyPosh
Canada
11 months using the app
OneCommerce replied July 5, 2021

Hi PrettyPosh store admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel