Taggbox Shoppable Social UGC

I strongly advise all free users to stay away from this app. Our experience reveals an unethical business trap, not just a simple feature limitation.

Designed Trap: When you unintentionally exceed the free plan's tag limit, the app silently locks you out of your admin backend. The left-hand navigation menu (like "Content") becomes completely unresponsive, preventing you from taking any corrective action.

Self-Contradiction: After locking your account, the app pop-up states: "Not ready to upgrade? You can un-tag some products to continue using under the plan limits." However, they have designed a system that makes it impossible for you to follow this very instruction.

Ineffective & Evasive Support: The support team completely ignored the technical fault of the "broken navigation menu." They repeatedly avoided the issue and finally admitted that the system is designed to lock you out once over the limit, and that the only solution is to pay for an upgrade. They are leveraging a flaw in their own system's design to hold your store's functionality hostage and force you to pay.

This is a predatory pattern, not a fair freemium model. The app creates a problem it offers to solve, then blocks the solution unless you pay. Save yourself the frustration and look for a more trustworthy alternative.

app is too aggressive in seeking personal information, pushing for upgrades. once some information is entered, you get spams, bot attacks.

interface is horrible, feeds doesn't load well, needs tedious manual selection of content to be displayed, no batches selection available.

how did this app got past shopify to be approved and available to public use?

Since this was renamed/ acquired, the UX on the Shopify App is abismal. Nothing loads.

The Good: development team is responsive. The Bad: despite appearances the app does not work with all social content and true cost is hidden as you have to purchase multiple modules to get it to work as the developers intend. After putting time into setting up this app, we discovered that it is not compatible with Stories content. While Taggbox was willing to work with our outside devs to help modify their platform we decided it was not worth the cost to pay for their service + outside devs to make their platform work.

It's an amazing platform to showcase and built a connection between your social platforms and products on your page.
The customer team service - Prakhar has always been useful and guidance has been amazing. very much satisfied with the app

App Looks good, efficient and is easy to use. The support is fast to reply too. Definitely highly recommended.

A wonderful application that you can rely on to increase your sales. I recommend it to everyone. This will be the starting point for your store

Awesome experience. Thank you for the help and your patience.

I had issues with the placement of this app within my Shopify theme, and Prakhar from customer support fixed it for me super quickly. He even jumped on a google call with me and helped me add the Instagram feed to the bottom of all of my product pages.. thank you!

We are using Tagshop for our Shopify website for shoppable videos. I would definitely recommend this for anyone who is looking for shoppable gallery.