Reviews (295)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly, no-code interface and robust features like drag-and-drop and mobile responsiveness. They praise the responsive customer support that offers personalized help, including video walkthroughs. The app's ability to integrate seamlessly with Shopify, perform A/B testing, and provide extensive customization options aligns well with brand identities and enhances site performance. Regular updates and diverse, modifiable templates further improve usability and efficiency.

February 6, 2026

I started out using a super simple template, but Instant leveled things up big time. With the new cart features, I can fully go ham with my store design, no restrictions at all. Everything is finally 1:1 with my Figma designs. Absolute game changer.

Slab Depot
Netherlands
Over 1 year using the app
February 12, 2026

Excellent customisation options and versatility. Fast page speed load times using templates. Integrates easily back-end with third party apps.
There are a few minor cosmetic/functional capabilities that haven't been added yet, but when they are Instant will be limitless.

Celsius Medicinals
Australia
5 months using the app
March 30, 2026

Easily the most capable WYSIWYG editor on the Shopify platform today. Their support is top notch, and they're constantly adding new features. One of my favorite software experiences in decades.

Timemore-AU
Singapore
About 2 months using the app
February 23, 2026

The app in itself is 100% worth your money. The customization you can make in this app would cost you hundreds if not thousands if you'd hire someone on upwork or fiverr to do it.

That being said, the support on itself is the best support I have had for any app EVER on Shopify. The creators of the app, together with their team, have made an amazing community.

+10000 points.

Livera
Netherlands
24 days using the app
February 22, 2026

The live support is a total game changer. It has made things so much easier for us since we have no experience with a web builder. The support staff teach you how to do things which aids with learning of the platform. I would recommend this platform!

Double Take
Singapore
5 days using the app
February 9, 2026

It's amazing! Everything I have been looking for - for years.
I am not the best with getting around with new technical stuff, but the team has been really helpful. They also have a whole course you can watch, which makes everything so easy! I would highly recommend.

HELIOUX BEAUTY
Netherlands
4 days using the app
March 18, 2026

I really like this app, I was able to give my product pages a fresh new professional look. There's so many tools, I'm sure I am only scratching the surface, but support has been great for any questions I have. There's also lots of videos and documents to help you along the way.

House Of BEJT
United States
About 18 hours using the app
January 28, 2026

I think it requires some learnign to use, but it does have lots of great function, and support has been super super responsive!

TheGoodJellyCo
United States
2 months using the app
Edited January 22, 2026

Great service, and the customer support is the best of any app i have used on shopify. 1000/5

My Store
Australia
About 2 months using the app
February 2, 2026

It's been a real pleasure working with Instant to create a Shopify site.

(Almost) total creative freedom, with integration of many native Shopify features as well as third-party ones.

A dynamic team with a real vision of the builder market, which I am sure will make Instant number one in the coming years.

Apyforme
France
About 2 months using the app