Reviews (189)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost business metrics like conversion rates and average order values through its easy-to-use, no-code interface. It offers a variety of templates and responsive designs for mobile and desktop, with seamless Shopify integration. The drag-and-drop builder is noted for its speed, and the customer support team is praised for its responsiveness and helpful personalized video tutorials.

July 17, 2025

The BEST customer support. I love to get hands on with things and smack my head into a wall until I figure it out. I was stuck on an issue and eventually caved, I sent a support ticket detailing my problem and within minutes they sent me a reply with a detailed video with an amazing explanation. Never have I ever seen something like this before. Worth. Every. Penny.

PackLyte
United States
1 day using the app
May 23, 2025

Couldn't be happier with our migration to Instant. Everything we need, they have ! And the support team has been incredibly helpful in troubleshooting and problem solving. Thank you, Instant !

MELT by Melissa
United States
About 2 months using the app
April 16, 2025

It's exactly what I was looking for. Honestly a god-send for anyone who wants to create entirely custom, beautifully designed Shopify sites. So glad I found it. The support team is also incredible, very fast with responses, they even record loom videos. Could not ask for a better experience.

Haven Coffee
Australia
24 days using the app
May 16, 2025

It's a nice app to create stunning pages.
It does have a learning curve, but they provide plenty of videos and info on how to use it and when I wasn't able to do what I wanted, the customer service was spot on.

Mijn winkel
Netherlands
2 days using the app
March 17, 2025

Customer Support is on another level. Quick and got my issue solved. Join their Slack group as well, awesome inspo, great community, and overall the platform has awesome features worth building off of!

AE Tools & Computers
United States
About 1 year using the app
May 12, 2025

Best page builder we’ve used so far. Big shoutout to Jay and Arslan, their support is next level. Fast, helpful, and just really pleasant to work with.

Highly recommend

Wasserfilteroase
Germany
About 1 year using the app
March 6, 2025

Great thoughtful features out of the box to help optimize CRO. The wide array of templates also make it easy to build different components quickly. The tool is made with responsive design in mind. Being able to easily make edits that are mobile only and desktop only makes size specific optimizations even easier. In terms of customer service, each team member I've interacted with has been friendly and eager to help. As a non developer, I know that if I get stuck, I can submit a ticket and their customer service team will get back to me right away. Helps prevent delays in pushing out pages due to technical issues. Recently, a rep named Arslan, helped me with some sizing issues that I couldn't figure out and he proactively also identified another issue on my page that I didn't catch. As a founder with a small team, this is the kind of support I'm looking for.

Fresh Peaches
United States
5 months using the app
March 13, 2025

Instant is UNBELIEVABLE!
My favourite tool out of any Shopify app but also easily the best Page builder you'll find.

They are adding new features at a rapid pace and I have no doubt soon enough you'll be able to build every aspect of your store on there.

Customer service is absolutely amazing as well. Stoked on this one!

Scooter Barn
Australia
2 months using the app
June 26, 2025

Love the support - they get the job done quickly!

Surgo Labs
Australia
12 months using the app
July 17, 2025

The platform works incredibly well, gives a ton of versatility and their team is extremely responsive to help when needed.

Attaboy
United States
2 months using the app