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Engage and support your customers in real-time with friendly live chat and targeted messages
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Salesforce
- Slack
- Github
- zendesk
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Fiyatlandırma
Harici ücretler Intercom tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi
Essential
$39 /ay
veya yılda $348 ödeyin ve %26 tasarruf edin
per seat
- The customer support plan for individuals, startups, and small businesses.
14 günlük ücretsiz deneme
Advanced
$99 /ay
veya yılda $1,020 ödeyin ve %14 tasarruf edin
per seat
- Powerful automation tools and AI features for growing support teams.
14 günlük ücretsiz deneme
Expert
$139 /ay
veya yılda $1,584 ödeyin ve %5 tasarruf edin
per seat
- Collaboration, security and reporting tools for large support teams.
14 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit ...
Destek
Uygulama desteği Intercom tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
31 Ağustos 2016
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