Reviews (62)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 20, 2022

Just started using Jebbit as our new quiz platform. Adrian L. was a rockstar helping us onboard I cannot thank Adrian enough for taking the time and effort into helping my team with the build-out of the quiz. She explained everything to us with videos she created showing us step-by-step how to's or hopped on multiple zoom calls with us to help troubleshoot everything. Never once have we received this in-depth attention from an app! Adrian is a rockstar and looking forward to continuing to work with her!!!!

Love Wellness
United States
About 2 months using the app
Jebbit Inc. replied May 20, 2022

Thank you so much for taking the time to share your experience with the Jebbit team! Our support team is world class and we are so pleased to hear you have had an exceptional experience working with Adrian. We are so excited to see your quiz come to life.

October 18, 2022

Apart from the tutorial resources, Jebbit provided us with very helpful online support to use this app more effectively.

Sleep Shop BC
Canada
About 2 months using the app
Jebbit Inc. replied October 18, 2022

So glad to hear that our support documentation and live support chat has been a help for you! Support truly is a differentiator - thank you for the support and welcome to the Jebbit family!

June 8, 2022

I am rating this app a 5 star not only because I was able to accomplish the exact design and look of a product recommendation quiz that I had imaged, but because of the customer support I received. I worked with a representative, Adrian and she was phenomenal! She provided assistance in every aspect to ensure that I no only designed the best quiz for my customers, but that I also understood each part of the quiz and how it will benefit my brand and my customers! Thanks so much Adrian!

Urban Glow Cosmetics
United States
About 2 months using the app
Jebbit Inc. replied June 8, 2022

Thank you for your GLOWING review Urban Glow team! We have shared your kind words with Adrian and thank YOU for being such a great partner to work with. We are thrilled to hear the design of the quiz turned out exactly as you wanted, so excited to see the impact this has on your business!

November 7, 2022

Incredible customer service, Fantastic support, Great app. Jebbit is the Rolls Royce of quiz apps. Couldn't be happier!

World of Chris Collins
United States
About 2 months using the app
Jebbit Inc. replied November 30, 2022

Excellent to hear, thank you for your kind words! Welcome to the Jebbit family!

December 21, 2021

This app makes it super simple to add quizzes into your marketing arsenal. There are templates of all types that make it easy to implement and creative examples that serve as inspiration for our own funnel. The best support we've experienced from any Shopify app. Everyone from the Jebbit team was happy to help us get up and running quickly, especially Joe. The interface is user-friendly and takes the guesswork out of most things. As a company, we will be using this tool for everything from lead gen to product development. Worth the install just to try them out.

Triple Bristle
United States
About 1 month using the app
Jebbit Inc. replied May 19, 2022

Thank you for sharing your experience - it is truly invaluable to us! Let us know if you need help optimizing any of the experiences you have launched or need some fresh ideas to help you continue to meet and exceed your business goals.

June 7, 2022

I just finished building my product quiz using this app and I would highly recommend it. I tried other quiz apps and they did not provide me with the ease of use and quality customer service I received from Jebbit.

WigentonCandleCo
United States
About 1 month using the app
Jebbit Inc. replied June 8, 2022

Thank you for your support! We are so excited to see your quiz come to life!

December 21, 2021

We are still in the early stages of setting up our quiz through Jebbit so I can't comment on the software itself, although the customer service we've received its outstanding. They are very diligent and considerate!

DedCool
United States
About 1 month using the app
Jebbit Inc. replied May 19, 2022

Thank you for the kind words to the support team! We are happy to have you as part of the Jebbit family!

December 8, 2023

Our engagement with Jebbit, regrettably, culminates in a 2-star rating, reflecting a journey marked by unmet expectations and inflexible service. Initially, we were drawn to Jebbit for its quiz tool functionality. Although it operated well, the value it added did not align with its high cost, especially considering the lack of significant impact on our conversion rates—a key selling point.

Compounding our dissatisfaction was the pricing issue. When we were offered a discounted rate upon expressing our intent to leave, it raised concerns about the fairness of our initial pricing.

The final straw, however, was Jebbit's response to our feedback and consideration of other options. Instead of demonstrating flexibility and understanding, Jebbit chose to quickly terminate access to our quizzes. This abrupt action during a critical decision-making phase felt counterintuitive and only solidified our decision to move on.

In summary, while Jebbit's quiz tool is functional, the overall experience was marred by high costs and a lack of flexibility. Our recommendation to others in search of a quiz application is to seek options that offer both operational excellence and customer-centric flexibility. Avoid rigid long-term contracts and prioritize solutions that genuinely enhance your sales experience and website engagement without feeling bound to unsatisfactory service.

Nest Bedding®
United States
Over 2 years using the app
Jebbit Inc. replied December 11, 2023

Hi there,
Thanks so much for writing in and our apologies that your experience did not elicit 5 stars.

Unfortunately your customer success manager was not able to establish the connection with you that provides the best opportunities for recommendations and optimizations to help you meet your goals. We would be more than happy to revisit and open these conversations back up should you be interested in the future.

We completely understand your need to find a solution that better fits your business. We always strive to make sure that our customers are satisfied and work to find solutions when something is not working. We are sincerely sorry that you are walking away having not felt that. We wish you nothing but success with your business in the future!

August 17, 2022

This app is great and the support team are so helpful in guiding you through any problems. I made a huge number of mistakes (didn't read the instructions first) and they were very helpful in sending screen share videos of how to resolve the issues or improve the quiz. Highly recommend!

houseof.com
United Kingdom
About 1 month using the app
Jebbit Inc. replied August 18, 2022

Thank you for your support and so glad to have you as part of the Jebbit family! Looking forward to seeing your quiz drive some meaningful results!

January 12, 2023

I'm loving the experience and it has been so fun and productive. The app is truly amazing with a ton of features and a very friendly and customizable interface, Jebbit really stands out from the others. The team behind are incredibly helpful and available, always providing guidance for our project. Thank you to all the Jebbit team can't wait to continue building :)

Buddy Nutrition
Brazil
30 days using the app