Reviews (88)
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great app, friendly support! would recommend for anyone looking to have product surveys on their shop
Thank you for your support! Yes product match and product recommendation quizzes are definitely a great Jebbit use case for any Shopify merchant!
this platform is very easy to use. If you do need support they are very quick to contact and can resolve issues quick. Adrian is amazing she is so sweet and fixes any issues that I have. (which really isn't much or anything serious) She also hopped on a quick call for me to make sure my inquiry gets answered. 10/10 for her!
So far I have been enjoying this platform. I have a few things to work out before I publish my first Quiz but Maggie has been incredibly helpful. 10/10 for support!
This company seriously has the best customer service I have ever experienced! I started the app today and couldn't figure it out at first. I started a live chat and got an immediate response. A woman named Adrian has been a great help to me. I think I ended up being in the live chat for almost an hour because I had so many questions and I always got a response right away. Top company with good service and also a good app for collecting emails. Unfortunately I can only give 5 stars otherwise I would have given 10!
Thank you team Mittense! We have passed your kind words to Adrian! So glad we were able to help you with your Jebbit - Klaviyo integration!
I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!
Amazing support! Always super helpful and quick to respond to my (hundred) questions. Would recommend them to anyone.
Thank you for writing in! The Jebbit support team really is world class - happy to help whenever you need!
Adrian and Kelsey have been very helpful with onboarding our brand to Jebbit. They spent 1:1 time with me to help make adjustments to our current quizzes and walked me through the process step by step. Great support!
Thank you for your support!
Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!
Thank you for your kind words! We are so glad to have you in the Jebbit ecosystem!
Excellent quiz building app. I was looking for something that would guide me with questions and answers (basically help take some of the brainpower out of it) and this is it. Beautifully designed templates, easy to customize, and a breeze to launch. But what really has sold me is the customer support. So friendly, understanding, and fast. If you're looking for a quiz app, GET THIS!
Thank you so much for your review! We love your quiz (I got Blueberry Cobble and LOVE Schitt's Creek!). It was clever, fun and fast. And thank you for the shout out for our customer support - we think they are kind of amazing as well. Please keep us posted on how your quiz is doing!!
We started using this app to help us build sales, better understand our customers and build out marketing segments. Additionally, we had some difficulties with the platform and Maryetta was able to help so swiftly it was some of the best customer service I've received. Also Trevor was so helpful in reaching out to help me learn more about Jebbit's abilities and how we can best leverage the platform for our business.
Thanks so much for the awesome feedback! We're thrilled to hear Maryetta was able to quickly and successfully help you resolve your initial problems, and that Trevor was there to help take things to the next level and help you get the most out of Jebbit! Customer success is a huge focus for us as we continue to develop the app. If there's anything else you need, just let us know :)