Reviews (88)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
February 3, 2023

I had a bad experience with Octane AI - The support team was bad, they hiked their prices and they started sending disingenuous emails which, frankly, was the last straw. In comparison, the Jebbit support team so far has been top notch and their quiz builder seems to have all the functionality Octane did, if not more. Looking forward to getting more stuck in with this app!

Cancha
United Kingdom
10 months using the app
March 29, 2023

Jebbit's customer service is excellent! Their response time is minimal and quick. They understand the situation and provide the best and easiest solution. They would provide a video, a step-by-step guide if need be which I think is incredible. Great work!

Nudestix
United States
10 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review!

March 27, 2023

Adrian and Kelsey have been very helpful with onboarding our brand to Jebbit. They spent 1:1 time with me to help make adjustments to our current quizzes and walked me through the process step by step. Great support!

NYDJ Apparel
United States
9 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your support!

May 18, 2023

Jebbit support is top notch. Adrian was very quick to respond and made the support experience personal. Right on the fly, she created a how-to video for me, personally, to assist me in navigating around the issues I was having. Support is definitely set apart from others I've seen!

The Fragrant Notes Co.
United States
9 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your kind words! We are so glad to have you in the Jebbit ecosystem!

December 21, 2021

We are still in the early stages of setting up our quiz through Jebbit so I can't comment on the software itself, although the customer service we've received its outstanding. They are very diligent and considerate!

DedCool
United States
8 months using the app
Jebbit Inc. replied May 19, 2022

Thank you for the kind words to the support team! We are happy to have you as part of the Jebbit family!

February 8, 2021

Excellent quiz building app. I was looking for something that would guide me with questions and answers (basically help take some of the brainpower out of it) and this is it. Beautifully designed templates, easy to customize, and a breeze to launch. But what really has sold me is the customer support. So friendly, understanding, and fast. If you're looking for a quiz app, GET THIS!

Simply Vela Candle Co.
United States
8 months using the app
Jebbit Inc. replied April 15, 2021

Thank you so much for your review! We love your quiz (I got Blueberry Cobble and LOVE Schitt's Creek!). It was clever, fun and fast. And thank you for the shout out for our customer support - we think they are kind of amazing as well. Please keep us posted on how your quiz is doing!!

April 27, 2021

We started using this app to help us build sales, better understand our customers and build out marketing segments. Additionally, we had some difficulties with the platform and Maryetta was able to help so swiftly it was some of the best customer service I've received. Also Trevor was so helpful in reaching out to help me learn more about Jebbit's abilities and how we can best leverage the platform for our business.

High Beauty
United States
7 months using the app
Jebbit Inc. replied May 17, 2021

Thanks so much for the awesome feedback! We're thrilled to hear Maryetta was able to quickly and successfully help you resolve your initial problems, and that Trevor was there to help take things to the next level and help you get the most out of Jebbit! Customer success is a huge focus for us as we continue to develop the app. If there's anything else you need, just let us know :)

March 14, 2023

Maryetta has been an absolute lifesaver during the entire quiz-building process. She was always available to hop on a call to work through any questions or issues I was facing as a new Jebbit user. We launched a new product shortly after launching our first quiz and she helped me plan ahead during the initial build to make it a smooth transition to the updated quiz. Skincare is such a personal recommendation and we were able to nail down the quiz to give the best possible recommendation to our customers.

Jebbit quiz look & feel makes for an easy user experience for both our customers taking the quiz and for us to update as changes are needed. The reporting dashboard is straightforward, user-friendly, and has all the information you would need.

Glow Recipe
United States
7 months using the app
Jebbit Inc. replied September 1, 2023

Thank you for your review Glow Recipe team! We love hearing that you were able to utilize your quiz alongside a product launch! Thanks for being part of the Jebbit family.

June 7, 2021

Very helpful customer support. The app itself is extremely user friendly and powerful. Helped us build a very specific flow.

Hush Blankets
Canada
7 months using the app
Jebbit Inc. replied June 7, 2021

Thank you so much for the awesome feedback! Love hearing that you found our customer support to be very helpful, and that the app was able help you build a powerful and specific flow with ease—so awesome!

June 29, 2021

I love this app! The customer service is amazing! Suggested response time is 24 hours, I got a reply in less than 3. The young lady helped me with editing and was willing to assist all my needs! Extremely helpful and easy to navigate. Definitely worth it.

urvault
United States
7 months using the app
Jebbit Inc. replied June 30, 2021

Wow—we're at a loss for words... what incredible feedback on the app and kind words for our customer support! We've shared this review internally with our team and customer support rep (Saumya) to make sure we spread the recognition for a job well done. Thanks so much for reviewing, and please know we'll continue to be here for anything you need moving forward!